Mutual of Omaha Careers

Join us as an Inbound Sales Representative at Mutual of Omaha! In our Direct Sales Center, you’ll handle incoming calls, assess customer needs, and recommend tailored insurance solutions. This is a sales role in a call center, where you’ll engage with potential customers, overcome objections, and close sales by providing real-time solutions to meet their insurance needs.

Apply if you are someone who:

• Is driven by sales incentives and motivated to achieve results
• Thrives on overcoming objections and stays positive even when facing rejection
• Enjoys assessing customer needs and providing tailored solutions

Our call center operates Monday - Friday from 6:30 AM to 8:00 PM CST and Saturdays from 8:30 AM to 5:00 PM CST. Shifts will vary based on business needs, so flexibility is key.

Potential shifts:

• Monday - Friday 11:30 AM - 8:00 PM CST
• Monday - Friday 8:00 AM - 4:30 PM / 8:30 AM - 5:00 PM CST Rotating Saturdays every 5 weeks.

Training classes begin January 6th 2025.

WHAT WE CAN OFFER YOU:

• Hourly Wage: Minimum: $20.00/hour, plus commission 
• Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.
• Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
• Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.
• Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Handle inbound sales calls: Answer customer calls, stay updated on policies, and encourage sales while documenting requests.
• Assess and sell insurance products: Understand callers' needs, recommend additional financial services, complete phone applications, and refer leads as necessary.
• Follow up with customers: Reach out to offer extra coverage and maintain relationships with existing customers.
• Ensure confidentiality and compliance: Protect customer information and maintain necessary insurance licenses, following all company standards.

WHAT YOU’LL BRING:

• Obtain and maintain insurance licenses: Must have or be able to secure life, health, and accident insurance licenses within the specified timeframe.
• Strong customer interaction and sales skills: Experience in sales or service environments, with excellent customer communication. Ability to overcome objections while focusing on meeting customer needs.
• Deep knowledge of insurance products: Understand product descriptions and policy language, and effectively market these offerings.
• Proficient in computer skills: Comfortable multitasking with software. Ability to set up and troubleshoot equipment as needed for a remote work environment.
• This position will require you to provide your own high speed internet connection with 50 megabits per second is required and 150 megabits is recommended for best results. 
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Ability to work remotely with access to a high-speed internet connection and in a listed location.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. #Circa