Mutual of Omaha Careers

WHAT WE CAN OFFER YOU:

• Estimated Salary: Minimum: $24.50 - $25.50 plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

WHAT YOU'LL DO:

• Provides operational and technical support during Open Enrollment periods, including case management, call auditing, and employee communication oversight.
• Verify to ensure all staffed Benefit Coordinators are licensed including drivers license and other requirements
• Conducts ongoing refresher system training as needed in support of Benefits Team Manager
• Trouble shooting all internal systems, Ben Admin and Email configuration issues in support of Benefits Trainer open enrollment periods.
• Call Auditing and Performance Monitoring by monitoring and evaluating calls throughout Open Enrollment on all cases for all staffed benefit coordinators on the case.  Communicating with Account Managers of critical issues.
• Provide constructive performance feedback to Benefits Trainer and Benefits Team Manager for delivery to Benefits Coordinator
• Address and document performance concerns with Enroller Database in Monday.com

WHAT YOU’LL BRING:

• Life, Health, and Variable Annuity License Required.
• Excellent analytical skills with strong communication skills, both written and oral.
• Effective planning and organizational skills, sound judgment, strong attention to detail.
• Proficient computer skills and current experience working with MS Office Suite, including working knowledge of Microsoft Excel.
• Valid Driver's License required.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!

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