Mutual of Omaha Careers

WHAT WE CAN OFFER YOU:

• Estimated Salary: Minimum: $85,000 - $95,000, plus annual bonus opportunity 
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. [remove if open to sponsorship]

WHAT YOU'LL DO:

• Team Leadership: Lead and develop a team of Implementation Analyst in a high-volume, production-focused back-office environment. Foster a culture of accountability, collaboration, and continuous improvement by establishing clear performance expectations, providing ongoing coaching and development, and inspiring team members while meeting quality and productivity goals.
• Operational Excellence: Collaborate on the coordination and monitoring of daily operational risk activities. It's about maintaining high standards in both the quality and quantity of work and solving minor workflow hiccups. 
• Prioritization and Decision Making Skills: You'll be the go-to for helping your team prioritize their day and week and will need to explain those decisions to field partners.  Understand the business impacts of prioritization and compromise to reach the best solution possible for all parties.
• Creating a Productive Environment: Develop and implement department policies that not only create a comfortable and productive work area but also contribute to repeat sales, wholesale customer loyalty, and high policy owner persistency. It's about more than just tasks; it's about creating an environment that fosters success. 
• Customer-Centric Approach: Build and maintain strong working relationships with internal and external customers. We're all about maximizing policyholder satisfaction, and it starts with the relationships you nurture with our field offices and brokers. 
• Strategic Networking: Maintain effective working relationships with key stakeholders, including Brokers, Field & Home Office and more. It's not just about networking; it's about identifying business opportunities and ensuring we support and attain our area and corporate goals. 
• Dynamic Insurance Environment: In our dynamic, market-driven insurance world, where we handle complex products and demanding operational requirements, your role is crucial. Your contribution helps us achieve division and corporate goals while mitigating risk. It's a fast-paced, ever-changing landscape, and you're at the center of it. 

WHAT YOU’LL BRING:

• Leadership Experience: 2 years of formal or informal leadership experience in a service or operations role along with 3-5 years of group benefits service or operations experience. 
• People Skills: Effective human relations skills are a must. We're all about teamwork and building strong relationships here.  
• Thriving in a Fast-Paced Environment: Our office is dynamic and fast-paced. If you can thrive in such an environment, you'll fit right in.  
• Adaptability and Resilience: We value creativity, adaptability, flexibility, and resilience. If you're ready to tackle new challenges with a can-do attitude, you're the kind of person we're looking for.
• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED:

• Group Benefits Implementation experience 

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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