Mutual of Omaha Careers

Shape emerging AI opportunities into well-defined, compliant and implementable solutions across Life Insurance Solutions (LIS). This hands-on role works across functions at every level to understand how work happens today, define the ideal future state, identify gaps and translate those gaps into clear requirements and executable plans. The role moves quickly from discovery to decisions and delivery, often with few established playbooks. Success requires urgency, curiosity, sound judgment and the ability to keep cross-functional work moving as priorities, technology and requirements evolve. 

WHAT WE CAN OFFER YOU:

• Estimated Salary: $120,000 - $135,000, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• At an expert level, lead and consult on gathering information and requirements, while assessing overall results. Lead the formulation and testing of hypotheses, develop and communicate recommendations, and assist with implementation in collaboration with team members. Compare the present state of the business with a conceptual and desired future state, provide gap analysis, and make recommendations. 

• Lead teams through the development of initiatives involving operational and enterprise business processes and compliance. Lead efforts and consult within and across operations to positively impact current and future processes while making recommendations for improvement. 

• Lead the development of high-level test strategies that clearly define and document the testing approach. Prioritize test plans and provide quality review and approval as necessary. Test strategies may include a combination of manual and automated testing methods. 

• Build the business case for highly visible strategic initiatives, programs or procedures. Conduct current-state, opportunity, cost/benefit and feasibility assessments. 

• Manage vendor relationships and requests. Participate in vendor selection, evaluation, recommendations and compliance. 

• Develop, review and implement comprehensive communication and training plans for internal and external business associates and customers. 

• Apply creative change-management strategies to increase speed to adoption and benefit realization for larger-scope initiatives. Consult with business owners and management on approaches that support change and coach team members on change-management practices. 

• Establishes and maintains effective working relationships with Senior level.
• Use Agile principles and processes to drive decisions and align the team and organization on goals and objectives. 
• Communicate effectively and adapt the message for internal and external business partners and stakeholders at all levels. Listen actively, communicate with clarity, and develop and deliver effective presentations using contemporary company communication tools. 

WHAT YOU’LL BRING:

• Ability to use current and contemporary business tools and methodologies. 
• Understands and considers both the business and technical processes and needs required to meet or exceed desired business objectives. 
• Advanced knowledge and demonstrated leadership in business system operations, workflow analysis, business systems terminology and standards. Demonstrated ability to influence stakeholders and be a trusted partner. 
• Advanced knowledge of implementation processes and redesign of supporting business processes, which may include software implementation and process reengineering. Demonstrated experience using project-management processes and tools to deliver work on time. 
• Thrives in a fast-paced, ever-changing environment. Pursues goals with minimal guidance, navigates ambiguity and shifting priorities, absorbs new information quickly and maintains momentum without losing quality or attention to detail. 
• Strong sense of urgency and ownership. Recognizes what needs attention, acts without waiting for perfect information and follows through until issues are resolved. 
• Ability to influence others to drive business outcomes without relying on direct authority. 
• Comfort working independently and collaboratively across functions. 
• Exposure to continuous process improvement, operational excellence and change-management practices. 
• Excellent verbal and written communication and presentation skills. Ability to develop and maintain relationships with a variety of stakeholders and business partners. 
• Proven problem-solving experience with high attention to detail. Demonstrated ability to see the bigger picture. 
• Strong organization and decision-making skills. 

Preferred:  

• Diverse knowledge of financial services, including insurance products, related legislation, and business operating procedures and practices. Ability to quickly learn, function and deliver within relevant knowledge areas. 
• Experience with Agile and Scrum methodologies. 
• Knowledge of Software Development Life Cycle (SDLC), International Institute of Business Analysis (IIBA), Business Analysis Body of Knowledge (BABOK), Data Management Body of Knowledge (DMBOK), ADKAR, process improvement and change-management practices. 
• Working knowledge of test and process automation. 
• Data analysis skills, including the ability to perform basic querying, explore and validate data, identify patterns, and use findings to inform requirements and business decisions. Advanced data analysis is not a core responsibility of this role. 
• Experience supporting AI, Generative AI, automation or other emerging-technology initiatives is a plus but not required. 
• Technical depth is not required; aptitude to understand systems, data flows, integrations and AI concepts at a level that supports effective requirements and decision-making is preferred. 

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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