Careers at Village Roadshow

EXPRESSION OF INTEREST
TEAM LEADER
$27.19 per hour
Part Time
Sea World

The Opportunity:
In this role you will manage, coordinate and oversee your F&B team. You will promote a positive work environment, ensure exceptional guest service standards are delivered, address guest complaints and feedback as well as train and mentor your team.

Your day to day:
• Coordinate the operational responsibilities of running our outlets through the management of staffing levels, stock levels and correct outlet equipment.
• Mentor and develop your Seniors and frontline staff through effective training and performance reviews.
• Ensure your team are following the correct processes and procedures and providing top quality service during their shift.
• Manage cash registers and monitor cash handling procedures.
• Apply and monitor food safety procedures and ensure your team display a high standard of cleanliness in the work area.
• Ensure your work environment is well presented at all times, including displays, signage and front of house areas.
• Report any issues that may affect outlet operation immediately to your supervisor.

What you’ll bring to the role:
• Effective communication, delegation and leadership skills
• Strong problem-solving skills.
• Comprehensive knowledge of cash handling and POS skills.
• Food safety and SAP knowledge.
• Availability to work on any day including weekends and at other VRTP properties as required.