• Access salary packaging to increase take-home pay
• Casual Position
• Based in Werribee

Your new role

As an Administration Support/ Emergency Relief Worker, you’ll be the first point of contact for people reaching out for support—whether that’s over the phone, via email, or in person at Reception. You’ll help direct enquiries, manage incoming and outgoing correspondence, and make sure people get the information or assistance they need.

You’ll also be there to support individuals and families going through tough times, helping them access emergency relief and meet their immediate, basic needs in times of financial crisis.  

In this role, you will be required to complete phone assessments with consumers to understand their current situation and how we can best support their needs.

Benefits of working at Uniting

Our work isn’t easy, but it matters. Work with people who care as much as you.

In addition to your hourly rate + super, you can access the following.

• Access salary packaging to increase take-home pay.
• Enjoy a 10% discount at Uniting Early Learning
• Up to 10 weeks paid parental leave for primary caregivers (4 for secondary).
• Free counselling with our Employee Assistance Program (EAP).
• Enjoy 25% off at Uniting Op Shops.

Your skills and experience

• Certificate III in Business Administration or Community Services, or relevant experience in customer service or equivalent  
• Demonstrated experience in customer service and reception, ideally in a service related industry
• Excellent verbal and written communication skills
• Demonstrated capacity to discern and maintain strict confidentiality and respecting the needs of consumers and visitors
• Proficient with computers and comprehensive skills in Microsoft Office applications, in particular Word, Excel and Outlook

View the position description here

How to apply

Click APPLY to submit your interest.

If this role sounds like a good fit for you, please apply soon. We'll review applications as they come in and may close the ad early.

For any questions, reach out to Shelley Johnston on 0466 592 505 for a chat.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBT+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.