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• Employment Type: Full-time (35 hours per week), continuing position.
• Remuneration: Level 6 - starting at $100,354 plus 17% superannuation
• Location: Kensington, NSW (Full time on-site role)

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.  We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.

Why your role matters

The Protective Services function of the EM has three core objectives: ensuring a safe campus environment, protecting people, property, and assets through risk management, and providing professional advice on security and emergency matters.

The Security Systems Officer supports security systems across the University, ensuring they are robust and effective in protecting the UNSW community. This includes managing access control systems, testing alarms, monitoring system faults, and maintaining the master key register. The Security Systems Officer reports to the Security Technical Services Manager and has no direct reports.

About the Role

You will be required to undertake and have experience in the following areas of expertise:

• Program, review and provide access recommendations (where required) on access permissions, business rules and access groups within the Gallagher system to ensure they remain current.
• Monitor and review Alarm Viewer to ensure Critical/Very High/High priority alarms are reported as faults, while maintaining a log of follow up actions.
• Schedule, facilitate and document critical lifesaving alarm testing with clients as per procedure to ensure systems are operating effectively.
• Conduct regular user audits including checks on various operators to ensure cards are created and encoded correctly maintaining the integrity of the database and system.
• Update and maintain floor plans in both Gallagher and Genetec, ensuring all newly installed security equipment is accurately mapped and the floor plans remain current.
• Identify inefficiencies, inconsistencies or opportunities for improvement within security related policies and procedures.
• Provide system reports to authorised persons upon request in accordance with established procedures.
• Log reactive maintenance requests with the contractor and ensure completion in line with contract requirements.
• Develop, maintain and ensure compliance of the Master Key Register, conducting regular master key audits. Review identified or reported breaches and provide recommendations to UNSW Security Management.
• Assist Security Systems Coordinators in managing and delivering projects, ensuring timelines, requirements and security standards are met.

About You 

• A certification/diploma in security risk management desirable and/or relevant experience in a similar role.
• Currently holds, or a willingness to work towards obtaining a NSW Security Licence Class 2AC.
• Demonstrated understanding for managing access, programming and reporting tasks within Gallagher System.
• Excellent interpersonal and communication skills.
• High-level critical thinking, analytical and problem-solving skills.
• Ability to provide a high standard of fault analysis within Gallagher system (or similar).
• Demonstrated ability to work independently and in a team and have high-level organisational skills with a proven ability to manage multiple tasks and projects.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.

For further information on the role & responsibilities, please refer to the Position Description

How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) before Sunday 30 March by 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: 

• Additional 3 days leave during December festive period.
• Career development opportunities 
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

Job queries contact: Tai James, Talent Acquisition Consultant

E: tai.james@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.