Donation & Compliance Manager
- Employment Type: Full Time (35 hours per week)
- Duration: Parental leave contract until May 2027
- Remuneration: Level 9 $148,012 - $157,056 (depending on experience) + 17% super + leave loading
- Location: UNSW Kensington Campus, NSW (hybrid)
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters:
At UNSW, philanthropy plays a critical role in advancing research, scholarships, equity initiatives, and community impact. As Donation and Compliance Manager, you will lead the operations that ensure every philanthropic contribution is managed with integrity, accuracy, and care.
Reporting to the Director, Advancement Services, you’ll oversee donor services operations across the University, ensuring philanthropic income is administered effectively, donor intent is honoured, and compliance obligations are met. This role combines strategic leadership with operational excellence and plays a key part in enabling impactful philanthropic outcomes across UNSW.
Key Responsibilities:
- Lead and develop a high-performing, donor-centric Donor Services team.
- Oversee end-to-end donation administration including receipting, reconciliations, reporting, pledge management, and fund establishment.
- Ensure philanthropic income is managed in accordance with donor intent, university policy, governance frameworks, and regulatory requirements.
- Provide expert advice on gift administration, donor agreements, compliance obligations, and complex donor matters.
- Build strong relationships across advancement, finance, scholarships, and academic teams to support effective fund administration and operational alignment.
- Drive continuous improvement across systems, processes, reporting, governance, and service delivery.
Who You Are:
You are an experienced operational leader with strong compliance, stakeholder management, and process improvement expertise. You thrive in complex environments, enjoy solving problems, and bring a collaborative and service-focused approach to your work.
You are confident providing advice to a broad range of stakeholders and have a strong understanding of governance, operational controls, and delivering high-quality administration in fast-paced environments.
You’ll Bring:
- Relevant experience in donor services, advancement operations, compliance, or a related administrative field.
- Demonstrated experience leading teams and delivering outcomes in high-volume, deadline-driven environments.
- Strong understanding of governance, compliance, and operational processes within complex organisations.
- Excellent communication, analytical, and stakeholder management skills.
- Experience using CRM systems and reporting tools such as Raiser's Edge or similar platforms.
- A strong focus on accuracy, continuous improvement, and service excellence.
Desirable:
- Experience in higher education, fundraising, or not-for-profit environments.
- Familiarity with philanthropic gift administration or donor compliance frameworks.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW
Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Flexible working options.
- Career development opportunities.
- 17% Superannuation contributions and additional leave loading payments.
- Additional 3 days of leave over Christmas period.
- Discounts and entitlements (retail, education, fitness).
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply: Submit your CV & Cover Letter by 11:55pm, 8th June 2026
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Team
Please apply directly through the website, applications sent to the contact above will not be accepted.
Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:
- National and International Criminal history checks
- Entitlement to work and ID checks
- Working With Children Checks
- Completion of a Gender-Based Violence Prevention Declaration
- Verification of relevant qualifications
- Verification of relevant professional membership
- Employment history and reference checks
- Financial responsibility assessments/checks.
- Medical Checks and Assessments
- Compliance with the necessary combination of these checks is a condition of employment at UNSW.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
