- Employment Type: Full Time; 35 hours per week
- Duration: Continuing
- Remuneration: Competitive Remuneration Package – Senior Appointment
- Location: Kensington Campus, New South Wales.
- Visa sponsorship is not available for this position. Candidates must hold unrestricted work rights to be considered for this position.
Position Summary
The Senior Education & Teaching Support Manager is a senior strategic leadership position within UNSW Medicine & Health, providing Faculty-wide leadership and operational oversight of education, teaching and student experience support during a significant period of educational transformation. As a member of the Faculty’s senior professional leadership team, the role leads the development and implementation of a future-focused operating model, bringing together teaching support, education and student support, and education development functions to deliver high-quality, consistent and sustainable services across schools, programs and campus-based environments.
A key focus of the position is transformation and change leadership, service integration and operational excellence. Working closely with senior academic and professional leaders, the role will redesign service delivery models and workflows, strengthen governance and consistency, optimise workforce deployment, and embed technology, automation, AI-enabled tools and data to support scalable and contemporary ways of working. The position will provide strategic leadership and oversight across a significant portfolio of transformative initiatives, including:
- Faculty-wide curriculum transformation and implementation of program-level assessment
- Transition to a Flex-Semester calendar
- Medicine Program redesign
- Replacement of the eMed platform and implementation of the Risr ePortfolio
- Implementation of the University’s future Learning Management System
- Expansion of clinical placements and work integrated learning across Health Sciences programs
- Growth in hospital-based and simulation-based learning activities across multiple health disciplines
- Establishment of a graduate-entry Nursing Program
The role also provides significant workforce leadership, leading and developing a high-performing management team and building the capability, structures and workforce plans required to support future education models and changing service requirements.
The Senior Education & Teaching Support Manager provides strategic advice to Faculty leadership on education operations, workforce planning, organisational capability and service delivery, while overseeing integrated Faculty-wide support across teaching operations, assessment, curriculum administration, academic quality, accreditation, student experience and work integrated learning. Through strong partnerships across the Faculty, University and external clinical and education networks, the role will foster a culture of collaboration, innovation, accountability and continuous improvement while ensuring education services remain responsive, efficient and focused on outstanding educational and student outcomes.
Some key skills required:
- Relevant tertiary qualification and extensive senior leadership experience in higher education or a comparable complex environment.
- Demonstrated success leading large operational portfolios and multidisciplinary teams.
- Significant experience leading organisational transformation, service redesign and change management initiatives.
- Proven experience developing and implementing strategic plans and operating models.
- Demonstrated ability to lead large-scale operational change associated with technology implementation and business process transformation.
- Extensive experience managing complex stakeholder environments and influencing senior leaders.
- Strong understanding of higher education teaching, curriculum, student administration and quality assurance frameworks.
- Demonstrated capability in workforce planning, resource management and organisational development.
Desirable
- Experience leading educational transformation programs within a university environment.
- Experience implementing major enterprise technology platforms supporting teaching and learning.
- Understanding of clinical education, placements and health professional accreditation requirements.
- Experience using technology, data analytics and AI-enabled solutions to improve service delivery and operational efficiency
Please refer to the position description for full details.
Benefits and Culture:
UNSW offer a competitive salary and access to a plethora of UNSW-perks including:
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- 10 days paid cultural leave per year
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
More information on the great staff benefits and culture can be found here
How to Apply:
Make each day matter with a meaningful career at UNSW. Submit your application including your resume & cover letter addressing the selection criteria, online before Tuesday 29th September at 11:55pm. A copy of the Position Description can be found on JOBS@UNSW.
Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, WWCC and criminal history screening where relevant to the role.
Get in Touch:
Aarti
a.aarti@unsw.edu.au
Talent Acquisition Associate
Please apply through the application portal and not via the contact above.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
