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• Employment Type: 2 roles, 1 X Full-Time Fixed term until July 2027 & 1 X Full-Time Fixed term until June 2028 

• Remuneration: $92,265 + 17% superannuation (level 5)  

• Location: Kensington UNSW Campus (Hybrid)  

Why Your Role Matters  

As an Assessment Officer, you’ll play a key role in providing an efficient and positive experience for prospective and current students. You’ll be responsible for the accurate and timely assessment of credit transfer, advanced standing, and Recognition of Prior Learning (RPL) applications, ensuring alignment with university policy and articulation agreements.  

The role reports to the Credit & RPL Team Leader and has no direct reports.  

We have two roles available, both replacing current employees. 

Main Responsibilities  

• Assess credit transfer, advanced standing, and RPL applications in line with university policies and procedures  

• Verify prior study records and qualifications for authenticity and relevance  

• Work with academic and faculty staff to review and approve non-precedented applications  

• Maintain the credit precedent database and support development of articulation pathways  

• Provide clear, student-focused communication on application outcomes and next steps  

• Manage student enquiries, ensuring timely resolution and accurate record keeping  

• Contribute to audits, reporting, and ongoing quality improvement initiatives  

• Participate in team collaboration, training, and process enhancement activities  

You can access the full extent of the tasks on the job description.   

Who You Are  

You’re an organised and customer-focused professional with strong administrative skills and a genuine commitment to delivering an excellent student experience. You thrive in a busy environment, can manage competing priorities, and bring sound judgement to complex situations. You will have:  

• Ideally previous experience in assessing credit transfer and/or RPL applications  

• Proven experience in administration and customer service within a higher education environment.  

• Strong understanding of the student lifecycle in a university setting  

• Excellent communication and interpersonal skills, with the ability to engage effectively with students, staff, and external stakeholders.  

• Confidence in interpreting policies and procedures to provide accurate advice and resolve issues independently.  

• Strong attention to detail, with the ability to work efficiently, manage multiple tasks, and adapt to changing priorities.  

• A proactive and positive attitude, with a focus on collaboration, service quality, and continuous improvement.  

Both roles will work on a hybrid basis, Monday to Friday, business hours. Work during the end of the year UNSW shutdown period, and some key weekends during peak periods, will be required.  

Candidates will need to have full working rights – no sponsorship sorry.  

Recruitment process: Please submit your resume and a cover letter highlighting your interest for the role and your experience and/or transferable skills in the role.   

Applications close:  17 November 11.55PM

Get in Touch: Anne de Voronine, Talent Acquisition Associate, a.de_voronine@unsw.edu.au   

Applications cannot be accepted if sent directly to the contact listed