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Finance Analyst - Customer Experience

Apply Now Refer Great Talent Work type: Permanent Full Time
Location: Sydney

Your opportunity
Join our Operations Finance team as a Finance Analyst, where you’ll partner closely with Customer Experience operational teams to manage controllable income and expenses across our Living Centres. Reporting to the Senior Analyst, Operations Finance, you’ll play a key role in supporting NOI delivery, providing meaningful insights, and building commercial acumen to become a trusted advisor to stakeholders. This role offers the opportunity to strengthen your technical skills while influencing commercial outcomes that directly enhance customer experience.

Day-to-day you will be responsible for:
• Managing controllable income and expense positions, providing insights that maximise net operating income.
• Preparing and presenting finance lifecycle reviews including month-end, forecasts, budgets, year-end and audit.
• Supporting asset teams in understanding key NOI drivers.
• Partnering with Centre Managers, Asset Teams and Finance peers to deliver accurate reporting and commercial insights.
• Collaborating with operational stakeholders to challenge existing processes and drive efficiency.

This role is permanent, full-time.

What sets you apart
We are seeking a commercially minded finance professional with strong analytical and problem-solving skills, coupled with the ability to communicate and influence effectively. You will have excellent organisational and time management capabilities, with great attention to detail. Ideally you will hold an undergraduate degree with CA or CPA qualification (or similar practical experience), and be proficient in Excel, with knowledge of JDE and TM1 advantageous.

You will be:
• Strategic – understanding and aligning your work to the strategic focus areas of the Customer Experience and Operations finance team.
• Commercial – analysing, influencing and presenting NOI to drive operational decision making with strong attention to detail.
• Innovative – challenging existing reporting and identifying opportunities for improvement.
• A strong partner – building trusted relationships with stakeholders across Finance and Customer Experience, with proven ability to influence financial outcomes.

About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.
We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.
Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.
We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.
We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Applications close: 14th September 2025 (unless filled prior).

We are not engaging external recruitment agencies for this vacancy, at this stage.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.

Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.

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We acknowledge the Traditional Owners and communities of the lands on which our business operates.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present.
We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.
Scentre Group
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Westfield
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ABN 66 001 671 496

85 Castlereagh St Sydney NSW 2000

GPO BOX 4004 Sydney NSW 2001


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