Engineering Manager – Cloud & Infrastructure  

Our Technology team plays an essential role supporting online and physical Westfield destinations through digital platforms and infrastructure services, creating technology solutions for retail partners, supporting our people to be effective and enabling best-in-class cyber security.

With this broad remit, our Technology team has capability across almost all technology disciplines, so you’ll be part of a diverse and highly skilled team.

As the the Engineering Manager you will be responsible for operating and maintaining core infrastructure delivering and driving an agile, stable, and secure platform across our public and private clouds, data centres and destination centres. This role ensures that our platforms are scalable, secure, and reliable to meeting the organisations ongoing needs. The role ensures operational efficiency, oversees enhancement projects, and collaborates with cross-functional teams to deliver business objectives while maintaining high service levels and operational excellence with the ability to switch between management and hands-on as required.

Day-to-day you will be responsible for:

• Overseeing day-to-day business operations to ensure smooth and efficient processes across the Cloud & Infrastructure (C&I) capability.
• Managing the C&I team, providing guidance, prioritisation, development, training, and performance management to ensure effective execution of responsibilities. This role requires you to be hands on and capable of getting on the tools when required.
• Developing and implementing standard operating procedures (SOPs) to drive consistency and quality in operations.
• Monitoring key performance indicators (KPIs) and operational metrics to identify areas for improvement.
• Identifying operational risks and develop mitigation strategies to minimise disruptions.
• Ensuring all operational processes comply with industry & security regulations and internal policies.

What sets you apart

• A track record of building high performing teams or coming from a Technical background looking to build leadership capability
• Proficiency in cloud platforms (e.g., Azure, Google Cloud) with GCP experience preferred
• Experience with Infrastructure as Code (IaC) tools (e.g., Terraform)
• Experience leading DevOps and automation best practices.
• Comprehensive understanding of Technology & Cyber Security landscapes
• Effective communication skills, both oral and written with both technical and non-technical 
• Demonstrated ability to "connect the dots" across senior and executive stakeholder groups, right through to operations and partner organisations
• Excellent vendor and commercial management
• Trusted partner and advisor to key stakeholder boards and committees.
• Experience with Jira and Confluence.

You will have:

• Leadership capability in managing high performing teams including development and performance management
• Ability to troubleshoot complex technical issues within the platform.
• Strong analytical skills to optimise performance and scalability.
• Excellent troubleshooting and analysis skills.
• The ability to effectively present information to different target audiences both verbally and in writing.

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period, and free parking at your local Westfield destination.

Discover more about working with us: https://www.scentregroup.com/careers/working-with-us