Your opportunity
We have an exciting opportunity for a Facilities Coordinator to join the Westfield Plenty Valley.
Reporting to the Facilities Manager, the Facilities Coordinator is to deliver a safe, clean and comfortable environment by providing front line response to accomplish extraordinary in centre experiences as we become essential to our customers, retailers and contract partners we interact with.
Your role and responsibilities will include, but not be limited to:
- Support the centre team day-to-day in delivering best-in-class hard and soft services to deliver excellence in customer and retailer experience.
- Coordinate and oversee regular maintenance and repairs.
- Administer the asset management Computerised maintenance management system (CMMS) for all work order management and prioritisation.
- Assist with the delivery of asset initiatives for environmental and sustainability targets. Improve on delivery of these targets through enhanced reporting and influencing behaviour with key stakeholders.
- Ensure all asset maintenance, repair and capital works are accurate, delivered on time and budget and completed to the best possible standards.
- Communicate effectively with a variety of key stakeholders from within the business and beyond.
- Build engaging relationships with service providers to ensure deliverables are completed, compliant, on time and within budget.
- Respond to and resolve customer and retailer problems in relation to facilities’ services; partner and collaborate on cross-team projects.
The role is being offered as a full-time permanent position based at the centre.
What sets you apart
We are seeking an experienced Facilities professional who has strong relationship management skills.
You will be:
- Trade qualification or technical experience in building, property or facility services
- Relevant experience in retail, hospitality, property, facilities, building or other customer service environment.
- Technically astute to use BMS, CMMS and other software.
- Experience in inducting, instructing and supervising contractors.
- Experience in delivering maintenance or projects to the highest standards on time and on budget.
- Sound understanding and experience in safety and compliance.
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.
We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.
Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.
We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.
We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.
Discover more about working with us.
Applications close: Wednesday 4th December
