Your opportunity
As the Assistant Facilities Manager at Westfield Warringah Mall, you’ll play a vital role in supporting the connection between our contract partners and in-centre teams. Your focus will be on ensuring a safe, clean, and welcoming environment, helping to deliver extraordinary in-centre experiences as we work to become essential to our customers, retailers, and partners.
Day-to-day you will be responsible for:
- Delivering best-in-class day-to-day facilities services that support the Centre team and enhance the customer experience.
- Coordinating tenancies by working closely with contract partners and shopfitters to ensure compliance and timely delivery of works.
- Leading, coaching, and developing our Facilities Coordinators to foster a high-performing team.
- Overseeing asset maintenance, repairs, and capital works, ensuring projects are completed on time, within budget, and to the highest standards through effective contract partner management.
- Supporting the development and implementation of asset lifecycle plans for the centre.
- Providing immediate, hands-on support during emergencies, evacuations, or other critical incidents within the centre.
This full-time role includes Duty Management responsibilities, requiring occasional weekend shifts on a roster basis, balanced with a day off in lieu.
What sets you apart
We’re looking for a passionate, proactive individual who’s eager to grow their career in facilities management. You’ll stand out if you bring a combination of hands-on operational experience, strong leadership skills, and a customer-first mindset. Your ability to adapt in a fast-paced environment, solve problems effectively, and collaborate with diverse stakeholders will be key to your success in this role.
- Industry Knowledge: Relevant experience in retail, hospitality, property, facilities, building management, or other customer-focused environments where operational excellence is key.
- Project & Maintenance Delivery: A proven track record of managing maintenance activities or projects, ensuring they are completed to the highest standard, on time, and within budget.
- Compliance & Safety Leadership: Strong experience in leading compliance initiatives, driving safety outcomes, and ensuring adherence to regulatory requirements and internal processes.
- Stakeholder Management: Confidence in engaging with contractors, service providers, and internal teams to achieve shared goals and maintain high service standards.
- Problem-Solving Skills: Ability to think on your feet, respond to unexpected issues, and make informed decisions to maintain a safe and efficient environment.
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.
We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.
Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.
We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.
We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period, and free parking at your local Westfield destination.
Discover more about working with us.
Applications close: Sunday 23rd February 2025
