Your opportunity
The parking experience is often the first and last impression for customers and retailers visiting our Westfield Living Centres.
As the Car Park Supervisor at Westfield Kotara, you will report directly to the Services Manager and play a key leadership role. Your primary focus will be ensuring the efficient management of car park operations across physical, personnel, procedural, and commercial aspects.
Day-to-day you will be responsible for:
- Lead, coach, and develop the parking team to provide exceptional customer experiences.
- Collaborate with internal and external stakeholders to identify and implement improvements for the parking experience.
- Oversee day-to-day operations, ensuring adherence to processes and standard operating procedures (SOPs) while maintaining overall operational awareness.
- Analyse data to identify trends and insights that drive future enhancements.
- Ensure safety standards are maintained within the car park, partnering with relevant teams.
- Work with the Centre Risk and Security Manager to manage Workplace Health and Safety (WH&S), including reviewing and updating WH&S documentation such as the WH&S Management Plan, Traffic Management Plan, and Peak Traffic Flow Plan.
This full-time, on-site role at Westfield Kotara requires occasional weekend shifts on a roster basis, with a day off in lieu to maintain work-life balance.
What sets you apart
We’re seeking a proactive and customer-focused leader who thrives in a fast-paced environment. To succeed in this role, you’ll need:
- A forward-thinking mindset with a passion for delivering exceptional customer experiences.
- Strong leadership skills, with experience managing high-performing teams.
- The ability to adapt to change and continuously seek improvements.
- Confidence in learning new systems and processes while sharing knowledge with your team.
- Strong analytical skills to interpret data, identify trends, and drive operational enhancements.
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.
We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters.
Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.
We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.
We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period., and free parking at your local Westfield destination.
Discover more about working with us.
For more information or if you have any questions, please email Kylie Stephens - kstephens@scentregroup.com
Applications close: Sunday 20th April
