Everyday our Centre Experience team deliver extraordinary customer service. We welcome hundreds of millions of customer visits each year and our team’s focus is creating unique and memorable customer experiences for everyone in our Westfield destinations.

Your opportunity 

At Westfield Coomera, the Marketing team is committed to delivering exceptional experiences and creating the ultimate shopping journey for our customers every day. As the Marketing Executive, you'll play a key role in supporting the execution of innovative marketing strategies that drive outstanding centre performance.

About the Role:

In this role, you will work closely with the team to develop and execute marketing strategies, coordinate events, and manage communications, all while supporting the success of the broader Customer Experience Team.

You’ll be instrumental in creating outstanding customer experiences through thoughtful marketing initiatives and memorable events. Your key responsibilities will include:

• Digital Strategy Execution: Plan and implement the local execution of the digital strategy across multiple channels, delivering customer-focused content across owned, earned, and paid channels, in collaboration with the Marketing Manager
• Campaign and Event Coordination: Plan and execute engaging events and activations that enhance the customer experience, ensuring all events are delivered smoothly, on time, and within budget.
• Budget Management: Assist in preparing and managing the annual Marketing income and expense budget.
• Agency & Supplier Coordination: Work closely with agencies and external suppliers to deliver quality creative assets, event services, and marketing campaigns on time and within budget.
• Customer Insights: Understand customer needs by leveraging insights analysis, listening tools, and data research to inform marketing strategies and event planning.
• Customer Experience: This is a hands-on role that involves direct interaction with customers. You will also be expected to support the asset team with the day-to-day operations of the centre as needed.

This position does require you to be part of a duty management roster where you will be required to work on a weekend roster, approximately one weekend day a month.

This position is located on site at Westfield Coomera and is a fixed term 12-month contract.

What sets you apart 

We are looking for a passionate Marketing, who is driven by the desire to create exceptional experiences that customers remember. You thrive in a fast-paced, high-performing culture and bring your creativity, dedication, and customer-first mindset to everything you do. Here’s what makes you stand out:

• Whether it’s digital, social, media, PR, or events, you craft experiences that delight and engage at every touchpoint.
• You listen, analyse, and understand customer needs, always making informed choices that keep the customer front and centre.
• You take ownership, deliver high-quality results, and set the bar higher with a focus on excellence and attention to detail.

About us 

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities. 

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer. 

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms. 

We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters. 

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential. 

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage. 

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle.

Discover more about working with us. 

Applications close: Tuesday 26th August (unless filled prior)