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Facilities Coordinator - Westfield Doncaster

Apply now Job no: 498835
Work type: Permanent Full Time
Location: Melbourne
Categories: Customer Service, Facilities Management

Your opportunity

We have a great opportunity for a Facilities Coordinator to join the team at Westfield Doncaster. Reporting to the Facilities Manager, you’ll support the day-to-day operations of the centre, ensuring it runs efficiently and safely through strong contractor coordination, work order management, and compliance.

This is a hands-on, operational role suited to someone with solid technical experience who can confidently manage building services and maintenance activities. Your work will directly contribute to maintaining a safe, functional, and high-quality environment for our retailers and customers.

Day-to-day you will be responsible for:

  • Supporting the centre team in delivering high-quality hard and soft services across the site.
  • Managing the CMMS (Computerised Maintenance Management System) to prioritise, track, and close out work orders.
  • Coordinating contractors and ensuring maintenance, repairs, and capital works are delivered safely, on time, and to standard.
  • Conducting inspections, safety checks, and supporting compliance across building services and plant.
  • Communicating effectively with retailers, contractors, and internal teams to coordinate works and resolve issues.
  • Building strong relationships with service providers to ensure timely, compliant, and cost-effective delivery.
  • Supporting incident response and ensuring adherence to Reactive Maintenance SLAs and safety standards.

This role is permanent, full-time, based onsite at Westfield Doncaster.

What sets you apart

You’re technically capable, hands-on, and solutions-focused, with a strong understanding of building services and maintenance in a live operational environment. You’re confident managing contractors, interpreting technical issues, and ensuring work is completed safely and to a high standard.

This role is best suited to someone with solid industry experience – we are seeking candidates who have spent time working in facilities, building services, or a trade environment and can hit the ground running.

You will be:

  • Technically strong – brings hands-on experience across building systems and maintenance.
  • Operationally focused – takes ownership and delivers outcomes in a fast-paced environment.
  • Safety and compliance driven – understands and applies standards, procedures, and regulations.
  • Commercial – understands cost, value, and quality when managing works.
  • Collaborative – works effectively with contractors, tenants, and internal teams.

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.  If you require support or adjustments during the application process, please contact us confidentially at scentregroupcareers@scentregroup.com.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us.

For more information or if you have any questions, please email scentregroupcareers@scentregroup.com.

Applications close: 24th April 2026 (unless filled prior).

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time

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Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.

Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.

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We acknowledge the Traditional Owners and communities of the lands on which our business operates.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present.
We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.
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