Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Successfully manage all client programs, ensuring the agency meets schedule deadlines and due dates within approved program budgets. This position is expected to understand the execution needs of client programs, creating campaign timelines and estimates that fit within overarching program schedules and budgets.

Additionally, the Senior Project Manager is responsible for assuring program/campaign deliverables are presented and reviewed at key milestones and within appropriate and regularly scheduled business meetings to ensure all overarching program/campaign timelines are met and approvals received.

MAJOR RESPONSIBILITIES: 

Project Lifecycle Management

• Ensures fact sheets are received from brand/sales disciplines prior to project kickoff and have been vetted through all internal reviews (Legal, Product Development, etc.).
• Organizes creative briefing kick off meetings and ensures appropriate account team, creative team, and necessary stakeholders are represented.
• Ensures deliverables are reviewed at appropriate Strategy & Creative Review meetings in line with program and project timelines.
• Ensures deliverables are reviewed at appropriate weekly Business Unit Team Meetings in line with program and project timelines.
• Manages all project change orders.
• Ensures all program/campaign tactics are approved by LP/Legal prior to final file handoff.
• Flags project scope creep.

Project Administration

• Ensures estimates are approved before work commences.
• Actively participates in internal team/status meetings.

Workflow Planning & Program Management

• Assists Program Manager with flagging collective overall program scope creep.
• Ensures all project & program external costs are accurately represented in Workfront and authorized by Program Manager.
• Other Duties: Based upon the Agency Account Mapping, this may include assumed responsibilities and tasks associated with other roles that may report up to the Sr. Project Manager, including, but not limited to: Project Manager and/or Project Coordinator (per the Project Management Role Matrix).

Resource Management

• Alert Program Manager of any potential concerns or issues with meeting key client deliverables due to resourcing.
• Monitor day to day project activities and resourcing, identify potential instances of underutilization, and actively work with the Program Manager to address and solve those issues.
• Attend weekly business unit meetings to discuss all active projects and potential new business to stay informed of potential issues such as resource and change control matters.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

EDUCATION:

Bachelor’s degree from accredited college or university required. Preferred degree disciplines: Marketing, Communications, Marketing/Mass Communications, Advertising, Project Management, Business, Organizational Management, Graphic Design, Art Design

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Not required, however, PMP or any other Project Management certifications are a plus.

EXPERIENCE:

3+ years of experience in corporate environment with focus on developing marketing and advertising messaging strategies and overseeing tactical execution. Preferable experience managing/overseeing at least one (1) or more direct reports. Experience with in-house creative agency or marketing/advertising is strongly preferred; or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

Experience with project management workflow software (Workfront, Wrike, Basecamp, Workamajig, MS Project, etc.) a plus. Workfront strongly preferred. Proficiency or working knowledge of MAC OS and Adobe Creative Suite also a plus, but not required.

Preferable skills for success in the role include but not limited to:

• Advanced project management skills, including strong attention to detail and ability to manage multiple demands simultaneously in fast paced environment.
• Excellent communication, organizational, and problem-solving abilities.
• Thorough understanding of studio/graphic arts and creative workflow processes.
• Strong working knowledge and proven experience with print production processes and techniques (artwork, pre-press, printing.)
• Strong working knowledge and proven experience with digital development and production processes and techniques (web, mobile, social, etc.)
• Strong working knowledge and proven experience with video production processes and techniques (photo/film shoot, AV editing and/or motion graphics development.)

Your talent, skills and experience will be rewarded with a competitive compensation package.

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