Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Provides advanced administrative and computer support to Director and/or Assistant Director and their departments.

MAJOR RESPONSIBILITIES:

• Initiate and follow-up on action items for new and/or routine projects, processes, and/or policies. Coordinates with other departments and/or external sources.
• Generates department correspondence and/or reports. Uses appropriate computer programs to analyze, compile, update and maintain department correspondence and/or reports. Disseminates data/information to the appropriate parties. Prepares expense reports. May create presentations and/or corresponding materials.
• Screens/prioritizes/directs incoming calls and mail/correspondence, taking appropriate actions as necessary.
• May maintain executive(s)’ and corresponding department’s calendars, coordinate meetings, and/or set appointments. Makes travel and/or training arrangements when necessary.
• Provides administrative support, direction, guidance, and/or training to department. Serves as a liaison with other departments in acquiring and maintaining technology, supplies, onboarding, work space coordination, sourcing and other logistical needs through standard UO/UPR procedures.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.

SCOPE:

• COMPLEXITY OF WORK: Moderately routine; general policies applied. Some decision-making.
• RELATIONSHIPS OUTSIDE WORK UNIT: Exchange of information which occasionally requires tact and/or diplomacy.

EDUCATION:

• High school degree or GED is required.
• Bachelor’s degree is preferred.

EXPERIENCE:

• 2 to 5 years of administrative assistant experience preferred; or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

Proficiency in MS Word and Excel required. Proficiency in MS PowerPoint and Outlook preferred. Familiarity with UO systems is a plus.

Your talent, skills and experience will be rewarded with a competitive compensation package.

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