Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Lead a team that uses analytics to drive revenue growth through pricing, product development, menu engineering, and promotions for our Global Business partners in Merchandise, Food & Beverage, Express, and potentially other businesses. Deliver findings with visual tools and presentations that inform and inspire internal stakeholders to make better business decisions. Support and mentor Revenue Management Analysts to be able to produce superior analysis and pricing decisions.

MAJOR RESPONSIBILITIES:

• Lead a team of analysts and individually participate in formulating and applying advanced analytical approaches in the development of revenue management analysis for Merchandise, Food & Beverage, Express, and potentially other businesses. Develop strategies that will drive optimal pricing decision making and lead to incremental operating cash flow.
• Understand and interpret the outputs of the Revenue Management System to provide Global pricing recommendations across UO, USH, USJ, and UBR, collaborate with product owners to refine pricing decisions and implement pricing recommendations. Develop and maintain dashboards and reporting to further enhance visibility and transparency to forecasts and performance.
• Develop novel analytical approaches to ad hoc problems that may arise periodically. These may be in the areas of product development, questions from senior leadership, understanding and explaining sales performance, or managing sales capacity.
• Utilize forecasts from our data scientists to produce budgets and communicate revenue expectations and expected pricing impacts to senior leadership.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

EDUCATION:

• Bachelor’s degree is required; Master’s degree is strongly preferred.  Degree fields should be from a related area, such as Industrial Engineering, Operations Research, Management Science, Mathematics, Statistics, Finance, or equivalent.

EXPERIENCE:

• 5-8 years of related experience required.
• Prior Data Analysis experience required, with experience using SQL.
• Prior analysis, reporting, and presenting of Finance Data (Revenue Management, Product Pricing and Optimization, Budgets, Performance, and Forecasting), strongly preferred.
• Experience using visualization tools such as PowerBI required.

ADDITIONAL INFORMATION:

• Strong critical thinking and problem-solving skills.
• The ability to work through complex problems.
• Capable of communicating and expressing ideas clearly and concisely, in both written and oral formats, and with Technical and non Technical teams.
• Strong interpersonal, technical and presentation skills required.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

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