JOB SUMMARY:Responsible for supporting the UPR International HR team with associated projects in partnership with Universal Studios Japan, Universal Beijing Resort and New Ventures. Will also support the International Operations and New Ventures divisions in the administration, processing, dissemination of information including; employment, benefits, personnel records, payroll, training and development, organizational development, Team Member services, or employee relations.  Serves as the first contact point for Team Members in issue identification and resolution where appropriate.

JOB RESPONSIBILITIES:

• Supports HR team with project planning org chart creation / maintenance / requisition creation. Completes Personnel Change Request (PCR), Organizational Change Request (OCR), Position Management (PM) forms for NBCU and UO system changes.
• Coordinates onboarding tasks including but not limited to IT assets, email set up, fingerprinting, I-9, and orientation(s).
• Create and maintain materials, reports and communication in support of OD & TD processes/programs (e.g., performance management, Talent Review/succession planning, 360 feedback survey, TSAT, Cultural Training, etc.).
• Coordinates programing around various engagement and development activities to support our International and New Ventures Team Members globally.
• Maintain calendars including but not limited to Talent and Organizational Development programing, Onboarding, Team Member Engagement, Milestones and Birthdays.
• Supports research and data gathering tasks for New Ventures.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Strong written and verbal communication skills.
• Familiar with theme park/hospitality industry and work environments.
• Able to represent the company in all interactions with professionalism and a high degree of integrity.
• High degree of confidentiality and tact to handle sensitive Human Resources and cultural situations.
• Detail-oriented with proven ability to handle multiple priorities and flexibility to effectively handle evolving priorities.
• Self-starter - ability to work independently with little to no direction.
• Strong follow through and follow up skills.
• Proficient in MS Office suite and familiarity with MS SharePoint.
• PeopleSoft, SAP familiarity preferred.
• Fluency in spoken and written Mandarin and English languages highly desired.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Consistent attendance is a job requirement.

EDUCATION: High school degree or GED required. Associate’s degree required. Bachelor’s degree preferred.

EXPERIENCE: 3+ years of Human Resources or Project Coordinator experience in a fast-paced, high-volume work environment; or equivalent combination of education and experience.  Prior theme park/hospitality industry experience preferred.