JOB SUMMARY:

Provide interpreting and support services to potential candidates, current Team Members, and guests that use American Sign Language as a means of communication.

MAJOR RESPONSIBILITIES:

• Interprets various live action shows inside Universal Studios Florida and Islands of Adventure where we offer our American Sign Language Interpreting Services for our guests.
• Interprets work related activities and meetings for our Deaf Team Members, including but not limited to Spot Talk Meetings, Department Meetings, Counselings, and/or Reviews.
• Interprets the interview process for potential candidates, including but not limited to First Interviews, Second Interviews, New Hire Orientations, and/or On-The-Job Trainings.
• Interprets and assists Team Members with Back of House Resources concerning their needs with departments such as but not limited to the Benefits Department, Payroll Department, Staffing Department, Health Services Department, TeamCare Department and Team Member Services.
• Maintains contact with the Operational Safety and ADA Services Supervisor to communicate comments, concerns, or potential issues discussed with Team Members and/or guests that directly impact the services to those involved.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• Associate’s degree (AA) is preferred.
• Bachelor’s degree is preferred.

EXPERIENCE:

• Preferred two plus years of experience in service the Deaf and Hard-of-Hearing Community;
• or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

Facilitate communication between hearing individuals and Deaf or hard-of-hearing. The interpreter must understand the cultures in which they work and apply their professional knowledge to promote effective cross-cultural communication. Knowledge and competence in Performing Arts/Theatrical Interpreting is essential, in conjunction with basic Hospitality and Management skills.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE