JOB SUMMARY:

Responsible for supporting sales-related activities including administrative and customer support-based initiatives. Ability to communicate effectively and efficiently with sales clients. Position requires effective and timely communication and planning skills to meet deadlines, while prioritizing overall workload. Provide regular updates to sales team members and contribute where needed to assist with overall sales team duties and accomplishments.

MAJOR RESPONSIBILITIES:

• Responsible for supporting the sales efforts of the Youth Sales Team to support business growth.
• Support efforts related to FAMs, sales presentations, and site visits.
• Effectively communicate with internal and external partners/clients
• Promptly answer and respond to inquiries on the Youth Sales phone line and via email
• Perform other sales related administrative duties as needed
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned 

EDUCATION:

• Associate degree (AA) or equivalent or technical school is preferred.

EXPERIENCE:

• 1+ year Hotel/Hospitality industry administrative experience (preferably sales) required.
• Experience with SalesForce customer management software and student group travel operators preferred.

ADDITIONAL INFORMATION:

• Microsoft Office
• Sales and Marketing
• Critical Thinking & Problem Solving
• Flexibility
• Attention to Detail
• Salesforce

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE