JOB SUMMARY:

Lead a team to maintain, service, rebuild, troubleshoot, repair, and operate all cooking related equipment and refrigeration as it pertains to the continuous smooth operation of Universal Orlando. Including, but not limited to industrial kitchen and bakery equipment, propane and natural gas, and electrical equipment. Perform preventative maintenance and rehab all kitchen equipment back to manufacturer’s specifications. Supports management in directing and coordinating activities of department and employees by performing the following duties:

MAJOR RESPONSIBILITIES:

• Plans and delegates work tasks. Delegates work assignments and communicates performance expectations among qualified crewmembers. Communicates performance expectations to ensure proper completion of tasks. Communicates and coordinates with other departments or crafts as needed. Communicates resource needs, work plans and Team Member concerns to Supervision.
• Provides two-way communications between work team, supervisor, and other management. Leads work startup and stoppage and schedules breaks.
• Diagnose and repair all refrigeration equipment including, but not limited to coolers, freezers, ice machines, glycol systems, ice cream machines, and keg coolers.
• Diagnose and repair all commercial gas and electric kitchen and Industrial kitchen and bakery equipment including, but not limited to, fryers, steamers and ovens, steam kettles, tilt skillets, proofers, sheeters, bowl mixers, commercial dish machines, combi-ovens, stoves and conveyor type ovens, broilers, and espresso machines.
• Provide mechanical and technical guidance and expertise to Tech II and Tech III technicians to continually improve the education, experience and skill set within the department.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• High school degree or GED is required
• Technical school is preferred
• Associate degree (AA) is preferred.

EXPERIENCE:

• 6+ years’ equivalent experience with Commercial/Industrial Bakery, Production Kitchen, Laundry and refrigeration-associated equipment, is required
• Or an equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• A valid Florida Driver’s License is required to operate company vehicles.
• (EPA) Universal Refrigerant Certificate is required.
• In addition, a national standard of commercial or industrial repair certification is required.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE