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SAE Assistant Manager, Entertainment Operations - Universal Epic Universe

Apply now Job no: 648744
Work type: Regular (Full-Time)
Location: Orlando
Categories: Management, Entertainment

JOB SUMMARY:

Provides supervision and direction to Entertainment Stage Managers, Assistant Stage Managers, Supervisors and Coordinators and ensures the successful staffing and execution of venue and department operations. Responsible for implementing and managing the goals and objectives of the department within assigned area(s), ensuring they are operating at their optimum performance levels.

MAJOR RESPONSIBILITIES:

  • Manage operational and project budgets by creating plans, monitoring and tracking spending in support of divisional and company-wide financial objectives. Monitor daily labor usage to ensure budgeted hours are effectively used to fully support the business.  Oversee all operational inventories within assigned area(s) ensuring quality control, inventory tracking, usage, and replenishment remains accurate, efficient, and cost effective.
  • Ensure all policies and procedures are applied accurately, consistently, and in a timely manner including; team member discipline and merit evaluations. Identify developmental areas for team members and establish training & development programs to address and improve performance.  Maintain positive team member relations and open communication with teams. 
  • Manage staffing levels ensuring hourly, non-exempt, and exempt level staffing adequately supports daily operational and seasonal/project needs.
  • Select and work with vendors to support various areas of the business.  Provide support to various departments to successfully operate their businesses, including special events needs and seasonal projects.
  • Ensure the work environment (facilities and equipment) is properly maintained in an organized and clean style.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

EDUCATION: 

  • High school degree or GED is required. 
  • Bachelor’s degree is preferred.

EXPERIENCE: 

  • 3-5 years of supervisory or management experience required preferably in theme park entertainment industry.
  • Experience in managing a costuming function and/or inventory management an asset.
  • Or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

  • Strong communication skills and the ability to function in a fluid environment are required. 
  • Familiarity and prior exposure to standard and multi-faceted entertainment offerings preferred.

 

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE

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Applications close: Eastern Daylight Time

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