Universal Kid’s Resort is designed to spark the imagination of children with a truly unique experience compared to existing destinations. With a park designed to ignite the art of play and a hotel to provide continued excitement for the children and relaxation for the adults, you could find yourself working in a variety of environments. Located in Frisco, TX, this new project aims to inspire wonder in visitors of all ages. With a primary focus on families with young children, it creates a distinctive working environment. With a park designed to ignite the art of play and a 300-room family hotel to provide continued excitement for the children and relaxation for the adults, you could find yourself working in a variety of environments. These could include working in various climate conditions, standing for long periods, and in noisy environments. The working hours are unique, often covering weekends and holidays, plus evenings. This position offers company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

JOB SUMMARY

• Responsible for overseeing and leading the Culinary operations at Universal Kids Resort (UKR), including the theme park and hotel culinary and restaurant operations. Ensures the highest level of Food Quality, Consistency and Food Safety. Leads and directly supervises all salaried and hourly culinary personnel. Accountable for UKR’s Culinary TSAT, GSAT, financials and the development, training and evaluation of leadership team. Acts as a coach and mentor to the culinary team and overall Food & Beverage team.

JOB RESPONSIBILITIES

• Responsible for food presentation, quality of product and waste prevention by conducting quality inspections and partnering with outsourced food distributors. Routinely engages with culinary teams and ensures new menu concepts for evolving business model and guest satisfaction meet their needs. Partners with front of house leadership to upload standards and guarantee a successful operation.
• Manages revenue and margin generation, controls, and performance.  Maintains food cost and culinary labor cost, cost of goods, inventory and spoilage standards as predetermined by the Revenue Operations division. Ensures all food cost targets are met and minimizes waste and variances.
• Responsible for staffing, training, development, and providing direction, instruction, and oversight of UKR’s culinary teams, including engaging in high level planning and operating by being an active participant in the Talent Review process. Promotes a cooperative team for collaboration across the park and hotel culinary offerings.
• Oversees daily practices of cleanliness and safe food practices. Works closely with venue management and culinary teams on upholding standards of HACCP program.
• In partnership with UDX Research & Development, supports the development of recipes, menus, and specialty items for UKR. Coordinates outsourced large Catering Events as necessary with Food & Beverage Operations and Guest Programs & Events teams.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and Team Member involvement activities.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY

• ​Supervises an Exempt team

ADDITIONAL INFORMATION

• Must be willing to work late hours and weekends as business requires.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Ability to work with a diverse workforce with varying backgrounds and skill sets.
• Knowledge of varying cuisines, quick serve and family style dining experience is preferred.
• Must be able to work a flexible and varying schedule based on special events and business demands.
• Ability to ideate, create, and execute menu offerings as a high level.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

CERTIFICATIONS & LICENSES

• Professional Food Manager certification is required.

EDUCATION

• Completion of post-secondary culinary arts certification, degree program or apprenticeship; or equivalent experience.

EXPERIENCE

• 7+ years of culinary experience in a high-volume environment with 3+ years of supervisory experience is required; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.

Universal Kids Resort. Here you can.