Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

Position will be on-site full time. Anticipated start no earlier than October 1, 2024. 

JOB SUMMARY:

Partners with assigned operational division to maximize the alignment of human resource capital with the business objectives. Provides guidance in employee relations issues, leadership/staff development and performance management.

MAJOR RESPONSIBILITIES:

• Supports senior management team to ensure fair and consistent enforcement of policies and practices.
• Ensures legal compliance and understanding of policies and processes.
• Investigates employee workplace situations including claims of harassment and employee performance.
• Supports management in leading employee engagement.
• Supports the TSAT efforts by assisting management with communication and action planning.
• Works with management to identify and manage the employee impact of company decisions and changes.
• Provides advice and consultation for front-line hourly employees on policy interpretation, EAP issues, employee conflict, etc.
• Acts as liaison between management and core HR by assisting with programs or communicating information relating to payroll, records, benefits, training, compensation and staffing.
• Mentors and provides guidance to staff related to their career goals.
• Motivates staff to accomplish company goals.
• Builds bench strength within the operational division by identifying training and development opportunities.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

Bachelor's degree from a four-year college or university in Human Resource, Psychology or Management required.

EXPERIENCE:

• 5-7 years Human Resources experience required with 1-3 years management experience required;
• or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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