Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities 
• Wellness programs

Responsibilities:

• Responsible for thoroughly cleaning the restaurants/kitchens, which includes stocking the towel and soap dispensers in the sanitary stations; sweeping, mopping floors with degreaser and after mopping hosing down the kitchen floors; remove the mats for cleaning; and detailing the walls, light fixtures (including fans), doors, counters, restaurant signs, and serving areas. Scrub, strip and wax floors as assigned.
• Empty all trashcans in the restaurants/kitchens, attraction venues, retail stores, break rooms, restrooms, administrative buildings and warehouses. Remove the trashcan liners for cleaning or replace the liners, and compact the trash.
• Vacuum/sweep and mop floors in the attraction venues, retail stores, break rooms, administrative buildings and warehouse and when assigned scrub, strip and wax floors.
• Dusting furniture, light fixtures, handrails, props, etc. and removing gum and cleaning carpets in the attraction venues.
• Responsible for thoroughly cleaning and disinfecting the restrooms which includes wiping mirrors and countertops, sweeping and mopping/scrubbing floors, scrubbing toilet bowls and urinals, etc. Removing any graffiti from walls and bathroom stalls. Stocking and filling paper towels, toilet paper, cover seats, air freshener, and soap dispensers/containers.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the Park are upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned.

Qualifications:

• Must be 18 years old or older
• Must be able to work overnight shifts

Job Demands:

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule:

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay:

• $18.50 per hour

Additional Information:

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com