Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities 
• Wellness programs

Responsibilities:

• Oversee on-site execution of productions and events.
• Coordinate staffing needs (e.g., security, characters, park services).
• Serve as primary liaison between production teams and Universal Studios Hollywood.
• Facilitate logistics including access, parking, cabling, crowd control, signage, and equipment placement.
• Ensure compliance with safety and presentation standards.
• Maintain location integrity during and after production.
• Support Marketing, PR, VIP, and internal LAPS initiatives.
• Communicate emergency procedures and updates during events.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the Park are upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned.

Qualifications:

• Minimum 2 years of experience in film/television production or equivalent education and experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong interpersonal, organizational, and time management skills.
• Effective written and verbal communication across all organizational levels.
• Ability to work independently and collaboratively in a fast-paced environment.
• Must be able to work during Halloween Horror Nights, including exposure to loud sounds, flashing lights, and themed imagery.
• Must be 18 years old or older

Job Demands:

• Ability to walk or stand for extended periods.
• Regularly lift/move up to 25 lbs; frequent lifting with assistance.
• Work may occur outdoors in varying weather conditions.

Pay:

• $25 per hour

Additional Information:

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com