Summary:

Performs medical, clerical, and reception duties for the Department of Pediatrics.  Provides medical assistance to physicians in the examination and treatment of patients.

Key Responsibilities:

Clinical Duties:

• Prepares exam room and sterilize medical instruments and equipment for tests and procedures.
• Prepares patients for visits including:
• Putting patient in exam room
• Taking history and chief complaint
• Taking vitals including height, weight, temperature, blood pressure and pulse
• Performs diagnostic tests per physicians’ standing orders such as EKG, Blood work, Vision and hearing screening, Urine dip, PFT’s.
• As directed by physician, prepares and/or administers vaccines and intramuscular and subcutaneous injections in limited circumstances, which may be delegated under State Regulations.
• Notifies supervisor to orders clinical supplies including injectables and vaccines, as needed.
• Assist physicians and nurses during examinations and procedures.
• Collect and prepare laboratory specimens for analysis.
• Assist with minor surgical procedures and wound care.
• Assures patients outside testing results are in the chart for physician review with patient.
• Documents clinical information in chart or EMR system.
• Provides clinical care in accordance with training and under supervisor’s direction:
• Laboratory tests
• Vision screening
• Audiograms
• ECGs
• Phlebotomy and processing of specimens
• Allergy Screening
• Maintains and cleans office medical equipment as required.

Administrative Duties:

• Schedule patient appointments and manage patient flow.
• Maintain accurate and up-to-date patient medical records.
• Answer phone calls and address patient inquiries with a pleasant and helpful demeanor.
• Handle billing and coding for insurance purposes.
• Verifies demographics and insurance information and updates in billing system.
• Verifies patient’s insurance through insurance lists and/or via insurance websites.
• Collects appropriate co-pays from patients.
• Completes batches as scheduled prepares the deposit for pickup.
• Retrieves referrals for appropriate visits and enters in to billing system.
• Ensure the cleanliness and organization of the exam rooms and clinic areas.
• Maintains inventory of front office supplies and notifies supervisor when supplies need to be ordered.
• Signs in and out to the answering service daily as directed.
• Arranges for patient care services at other facilities, including surgeries, preadmission testing, etc.
• Calls for pre-authorizations and pre-certifications as required by the patient’s insurer.
• Coordinates requests for prescriptions from patients, provides chart to physician, telephones prescriptions at the direction of the physicians, and makes notation in the patient chart with date and signature.
• Handles incoming and outgoing mail.
• Pulls patient charts for next day and prepares chart.
• Opens and closes offices as assigned by supervisor. Activates and deactivates security system as assigned by supervisor.
• Maintains a professional and orderly office appearance.

Other duties

• Always treats others with compassion, dignity, and respect.
• Maintains a customer-focused approach to all responsibilities.
• Attends all mandatory in-service and trainings as directed.
• Maintains competence in all applicable office computer systems.
• Supports and adheres to the University policies regarding HIPAA and confidentiality.
• Assists with the orientation and training of new employees as requested.
• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Certification from a recognized certifying body (e.g., AAMA, AMT, NHA, NCCT).
• Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections.
• Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and subcutaneous injection techniques.
• Proficiency in phlebotomy techniques required.
• Current Basic Life Support (BLS) certification.
• Strong knowledge of medical terminology and procedures.
• Proficiency in using electronic health records (EHR) systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Compassionate and patient-focused attitude.

Preferred Qualifications:

• At least one year of previous experience working as a Medical Assistant in a clinical setting.
• *If in Pediatrics: knowledge of pediatric vaccine, knowledge of the vaccine schedule, experience of pediatric administration of vaccines, and pediatric triage preferred.
• Familiarity with EPIC

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift and move medical equipment and supplies.
• Manual dexterity to handle instruments and perform medical procedures.
• Must be able to communicate well with internal and external customers, sometimes under stressful circumstances.

Working Conditions:

• Work is performed in a clinical environment.
• Exposure to infectious diseases and bodily fluids.
• May require evening, weekend, or holiday shifts depending on the clinic's hours of operation.

Salary/Benefits:

• The starting rate is $19.77per hour (Probationary Rate). After completion of a six-month probationary period, the employee's pay will increase to the Job Rate of $20.36. Depending on experience, candidate may be hired at the "Job Rate" to start.
• Comprehensive State health and dental benefits, state pension, extensive accrued time off/paid holidays, tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents). 

Notes:

• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
• Only completed online applications submitted on or before the posted deadline will be considered.