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Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here

All positions are contingent upon budget appropriations. 

Web Product Architect (PSS1), Web Services

Apply now Job no: 500524
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional

The Web Product Architect will leverage technical knowledge and organizational skills to comprehensively provide support for the Rowan University website and related web-based initiatives. The Web Product Architect will also collaborate with the Director and others on the Web Services team to develop a comprehensive road map for the university’s web products. The position reports to the Director of Web Strategy and Development for the Rowan University Web Services team. Some evening, weekend, and holiday work is to be expected. Candidates must follow the residency requirements outlined by the New Jersey AFT.

Essential Position Responsibilities/Functions

  • Develop a vision and road map for content management system products to implement Rowan University websites.
  • Research contributors’ needs to inform website- and CMS-related decisions.
  • Engage and collaborate with stakeholders to translate business requirements into well-architected, sustainable, and scalable solutions that best leverage our CMS platform and website technologies.
  • Create a governance plan for content and CMS-editing, including the development of workflows for content moderation.
  • Provide guidance and support to content editors in managing and publishing content through the CMS interface.
  • Establish processes to organize various technical components, content modules, and data structures within the CMS to maintain the system’s flexibility and scalability.
  • Develop both synchronous and asynchronous training sessions for website contributors across the university.
  • Lead the architecture and configuration of CMS to ensure it meets the evolving needs of Rowan University’s web presence.
  • Provide support and guidance for incidents.
  • Maintain day-to-day operations of the CMS, including technical configuration, third-party integrations, user management, and ongoing maintenance for the Rowan University website.
  • Collaborate closely with the development team to provide guidance on the CMS implementation of projects.
  • Conduct thorough testing of CMS upgrades and implementations to ensure functionality, performance, and security meet organizational standards.
  • Troubleshoot and resolve issues related to CMS configuration, module integration, and content publishing.
  • Document content guidelines, technical specifications, implementation details, and CMS configuration guidelines.
  • Stay up to date with digital trends and best practices to continually improve the underlying data structure of the university website.
  • Provide support for other various Rowan University website projects and initiatives.

Qualifications

Required

  • A bachelor’s degree or equivalent professional experience.
  • At least four (4) years of professional position-related experience.
  • Ability to communicate technical concepts effectively with both technical and non-technical stakeholders.
  • Experience defining and implementing content models, content governance frameworks, site maps, and structured workflows to ensure consistency and scalability.
  • Experience coordinating cross-functional teams, including content contributors, designers, developers, and external stakeholders, to execute content objectives.
  • Understanding of web standards, accessibility, optimization, usability, layout aesthetics, content strategy, and SEO.
  • Technical Competencies - Candidates' robust technical experiences should include:
    • Content Management Systems (CMS): Extensive experience working with Cascade CMS or similar enterprise-level content management systems. Ability to operate independently as a power user, troubleshoot issues, and support other contributors.
    • Web Standards & Accessibility: Deep understanding of accessibility standards, HTML structure, and web best practices to ensure compliance and usability for all users.
    • SEO & Content Optimization: Strong knowledge of on-page SEO techniques, metadata optimization, and content structuring for search engine discoverability.
    • Analytics & Performance Tracking: Proficiency with Google Analytics, Google Search Console, or other web analytics tools to measure content performance, generate reports, and provide data-driven insights.
    • User Experience (UX) & Information Architecture (IA): Ability to create user journeys, wireframes, and navigation structures that improve website usability and engagement.
    • Collaboration & Communication: 
    • Problem-Solving & Troubleshooting: Strong technical troubleshooting skills to diagnose and resolve issues within the CMS and web content ecosystem.
    • Experience operating independently as a power user in a CMS.
    • Detailed understanding of web standards, accessibility, content optimization, layout aesthetics, and SEO.
    • Experience working with Google Analytics or similar web analytics tools to build reports and gather user insights.
    • Experience generating content models, site maps, and optimizing user journeys.
    • Proficiency in using, configuring, and/or customizing CMS platforms, such as Cascade, Drupal/Backdrop, WordPress, or similar.
    • Strong understanding of content modeling concepts and experience designing/organizing data structures, content modules, and relationships.
    • Knowledge of front-end technologies, including HTML, CSS, Sass, JavaScript, and modern JavaScript frameworks.
  • Ability to work independently and solve problems with minimal supervision.
  • Strong organizational, problem-solving skills, and communication skills paired with a strong student-first and customer service orientation.
  • Proven ability to stay current with rapidly-changing technologies.

Preferred

  • Experience working in an Agile/Scrum development environment using project management and repository management tools (e.g. GitHub, GitLab, or Jira).
  • Understanding of Unix/Linux, Apache, PHP, MySQL, and other backend server technologies.
  • Experience supporting web systems in a higher education environment.

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Web Product Architect (PSS1), Web Services Glassboro, New Jersey

 

About Rowan University

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. Rowan University is home to eight colleges and nine schools. For more information on these colleges, please click here.

Now celebrating its Centennial, Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation, commitment to high-quality and affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university, as reported by The Chronicle of Higher Education.

 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.