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Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here.

All positions are contingent upon budget appropriations. 

Rowan Employee Benefits

Rowan University offers a comprehensive benefits package to its staff and faculty members* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website. Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here.

*Available benefits are dependent upon employee class and union affiliation.

Bursar Analyst (PSS3-AS), Bursar's Office

Apply now Job no: 500711
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional

Summary:

Reporting to the Assistant Supervisor, the Bursar Analyst is responsible for providing exceptional customer service in all aspects of Bursar-related tasks, policies, and procedures. The Bursar Analyst is responsible for accurately generating and uploading student eBills, analyzing reports to ensure accurate student accounts, and overseeing student account collections (i.e. Tuition, Fees, Room, Board, Fines, and all charges assessed). This position will also provide support for the annual 1098T process and the maintenance of the student billing rules.

Job Responsibilities: 

  • Generate and upload student statements to ePay Center.
  • Oversee the relationship with our external collection agencies to recover debts or outstanding payments from individuals or businesses. This involves contacting clients, negotiating payment plans, and ensuring compliance with legal and company policies. 
  • Monitor delinquent accounts, investigate disputed balances, and ensure accounts are accurate before sending them to the external collection agencies.
  • Monitor and manage payment Plan for pre-collections.
  • Perform necessary collection efforts via phone, email, mail, text, and interact with collection agencies.
  • Responsible for COGNOS/Tableau reporting as it pertains to student accounts.
  • Prepare SOIL file for state collections of student accounts.
  • Upload external department charges to Banner.
  • Provide customer service to parents and students by answering their inquiries via telephone, e-mail and in-person.
  • Assist in creating Banner detail codes as new codes are needed.
  • Assist in maintaining the Banner billing rules to ensure accurate and timely billing.
  • Assist in annual 1098T processing.
  • Assist in the reconciliation of Bursar related accounts.
  • Assist the Bursar leadership team with special projects that involve both analytical and strong organizational skills.
  • Assist as needed, with a variety of cashiering and student accounting-based functions.
  • Maintain cooperative working relationships with other staff or areas whose functions impact assigned responsibilities.
  • Apply University policies and procedures, federal and/or state laws and regulations regarding financial aid and cash management/Bursar functions as needed in the course of official duties.
  • Serve as back-up as needed for Bursar related tasks as assigned.
  • Other duties as assigned.

Preferred Qualifications:

  • Graduation from an accredited college or university with a Bachelor’s degree, preferably in Accounting, Finance, or Business-related field.
  • Experience with Ellucian Banner strongly preferred.
  • Experience with TouchNet Bill & Payment strongly preferred.
  • Proficient in Microsoft PowerPoint, Word, and Excel
  • Self-starter and ability to prioritize competing deadlines.
  • Exceptional organizational skills with strong attention to detail
  • Strong written, verbal communications and critical thinking skills
  • Ability to work some evenings and weekends.
  • Active problem solving and effective interpersonal skills.
  • Ability to work effectively in a team-oriented environment.
  • Ability to maintain confidentiality of records.
Requirements:

NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience.

Six (6) years of professional experience in different aspects of administration and business practices; including design and implementation of policy and procedures, vendor service contracts and improving and updating management practices.

OR

Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience.

OR

Possession of a master's degree; and one (1) year of the above-mentioned professional experience.

NOTE: "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.

Salary & Benefits:

  • In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is CWA: Range 21 (Step 1: $64,340 to Step 4: $73,256), with placement within the range determined by candidate's qualifications, professional experience, internal equity, and other factors.

For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).

 For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/

Notes:

  • Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
  • Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
  • Only completed online applications submitted on or before the posted deadline will be considered.

SAME APPLICANTS: If you are applying under the NJ “SAME” program, your supporting documents (Schedule A or B letter), must be submitted with your application by the closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml , email: SAME@csc.nj.gov, or call CSC at (833)691-0404.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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Current Opportunities

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Bursar Analyst (PSS3-AS), Bursar's Office Glassboro, New Jersey

 

More Information

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu, 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply. 

Pursuant to Title IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, titleIXcoordinator@rowan.edu, 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here. 

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here. 

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to security on all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the "Clery Act" and is provided by the Rowan University Police Department.

 If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex, 201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) 256-4562 or email: cleryact@rowan.edu.