| Department Description: |
In the Catholic tradition, the Student Affairs Division strives to create an inclusive, educational environment which motivates and supports student learning and personal development, serves the University community, and inspires students to make a positive contribution to society. Our philosophy and approach is to collaboratively work with Academic Affairs and all areas of the University to create an integrated learning environment.
The Student Affairs Division is a dynamic, student centered and learning organization. We are poised to create a vibrant and active co-curricular learning experience for all students. Our emphasis on leadership development and social change allows us to work on developing future ethical leaders to serve in a complex, global and changing world. We are committed to fostering a sense of belonging and continuously building toward a just, welcoming and caring community for all.
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| Detailed Description: |
The New Student Onboarding Coordinator is responsible for the coordination and implementation of new undergraduate student orientation, including program development and assessment for the fall new student student pre-arrival and fall orientation experience and spring orientation for first-year and transfer students. Responsible for convening cross-divisional stakeholder areas to produce a quality orientation program. Performs complex administrative and program coordination work for the fall new student orientation and spring orientation; manages logistics and implementation of fall orientation; develops and implements electronic and social media components of orientation; ensures cohesive and effective distribution and design of the collateral mailed to new students and their families over the summer in partnership with the Parent & Family Relations office; maintains the orientation website and related web links; collaborates with ITS on portal design and maintenance; and recruits, selects, and trains student leaders to support fall and spring orientation programs. Collaborates frequently with Undergraduate Admissions and University Creative Services to develop and coordinate communication to new students during pre-arrival. Periodically, this position may be asked to lead or contribute to either ad hoc or ongoing division/campus projects outside the scope of their day-to-day activities.
The Division of Student Affairs is committed to grounding our policies, programs, and procedures in antiracist practice. With this commitment, we recognize the importance of educating ourselves and holding one another accountable to ensure that our work is approached through an equity, inclusion, and social justice lens. We recognize our need for ongoing development in this area, and continue to strive to improve. We expect that all members of the Division of Student Affairs are willing to engage in this work alongside us to uphold our Catholic mission in creating a welcoming environment where the dignity of all students, staff, administrators, and faculty at USD is embraced.
Duties and Responsibilities:
Fall Orientation Implementation:
- Responsible for the implementation of Olé Weekend (orientation). This position is responsible for the initiation and continuing collaboration on program components, budget, logistics, and materials design with the following key stakeholders:
- Maintain strong collaboration and partnerships with Residential Education and Living Learning Communities to integrate the fall orientation program with the first-year residential/learning community experience.
- Maintain strong collaboration and partnership with the Office of Parent and Family Relations to ensure family members and supporters participate in a robust and informative orientation experience.
- Serve as key team member on move-in and welcome team committees. Provides input to the move-in process and Radical Hospitality team.
- Initiate and maintain strong partnerships with Mission Integration, Student Wellness, the Changemaker Hub, and The Commons to ensure mission, values, and critical wellness and DEI initiatives are thoughtfully incorporated into the orientation experience.
- Initiate the planning and scheduling of complex events hosted in athletic facilities during Olé Weekend (orientation), including securing production elements and ensuring collaboration and follow-through with Athletics Operations staff.
- Initiate planning with the Associated Student Government Executive Board to design and implement the large social event for all new students during Fall orientation.
- Collaborate with Student Activities and Involvement on population-specific events and initiatives, such as Out of State, and First-Generation events.
- Partner with the International Center on the arrival and process all international students must follow after their deposit to USD. Ensure programming complements the previously held international student orientation.
- Provide design and content direction to University Communications to produce branded materials for the orientation weekend, including schedules, postcards, and other informational flyers.
- Responsible for the implementation of all logistics components of the Fall orientation weekend, including confirming the program schedule, delegating event responsibility, determining space allocations, and providing direction to Catering and Facilities Management on all elements of food, set-ups, and custodial services.
- Recruits, trains, and supervision of approximately 12-20 student leaders to support the implementation of the fall first-year student orientation experience (OLÉ! Team) including fostering a strong collaboration with other key student leader groups (RAs, SAs, TSAs, CAs).
- Responsible for assessing the program under the direction and guidance of the Assistant Director of Student Onboarding, Director of New Student Programs, Associate Dean and Director of Student Success, Associate Dean of Assessment & Research, and the AVP & Dean of Students.
Pre-Arrival:
- Collateral and Communication
- Responsible for maintaining the New Toreros website in collaboration with the College of Arts and Sciences, Learning Communities, and Admissions.
- Supervise the implementation of the “Welcome to USD” mailing for deposited students. Collaborate with Admissions, Parent and Family Relations, and University Communications on design, content, and follow-through.
- Supervise social media strategy to inform and engage students before orientation.
- Summer Orientation Components
- Ensure follow-through and implementation of the pre-arrival asynchronous orientation modules. Serve as main contact and manager of the platform (i.e., uploads, responding to student concerns, etc.).
- Collaborate with Student Wellness and The Commons to ensure distribution of online wellness and DEI modules.
- Co-lead implementation of Torero Circle program.
- Pre-Orientation Experiences
- Initiate coordination with University Ministry, Student Support Services, and Outdoor Adventures regarding pre-orientation group arrival, promotion of programs, and overall cohesion between the programs.
Spring Orientation Implementation:
Fiscal Stewardship:
- Helps maintain Orientation budget, assisting with direct reconciliation, tracking, and following through on all charges, purchases, and interdepartmental transfers.
- Presents orientation budget reports and updates to the Assistant Director of Student Onboarding on an as-needed basis.
Additional Responsibilities:
- Be informed, knowledgeable of, and follow current University policies and procedures.
- Maintain orientation filing system, including invoices, receipts, and archives.
- Maintain knowledge and involvement with current and emerging practices and professional associations (particularly National Orientation Directors Association (NODA), and National Resource Center for The First-Year Experience and Students in Transition).
- Serve as a member of the Student Leader Recruitment & Selection Committee and the Student Leader Preparation & Development Committee
- Serve as co-instructor for an undergraduate three-unit, credit bearing course including for 5-7 Scholastic Assistants (includes grading assignments, providing feedback on theoretical leadership connections, hosting office hours, and program supply purchasing)
- Carry out other tasks as assigned.
- Contribute to or lead additional divisional/campus projects outside of typical duties to help further accomplish student or organizational goals. Additional assignments may be seasonal, ad hoc, or ongoing, depending on the project.
Special Conditions of Employment:
Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations. For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
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| Job Requirements: |
Minimum Qualifications:
- Bachelor’s degree required. A high school diploma and two additional years of work experience may substitute for Bachelor’s degree, at the rate of one year of work experience is equivalent to two years of education.
- Two years of experience coordinating large-scale events in a higher education setting are required.
Preferred Qualifications:
Performance Expectations - Knowledge, Skills and Abilities:
- Highly organized and motivated.
- Excellent communication skills.
- Proficient with Microsoft Excel and G-Suite, as well as the ability to learn and use Banner, Workday, Salesforce, Cascade, Canva, and MySanDiego Portal.
- Articulate monthly budgets clearly and comprehensively for staff.
- Possess the ability to apply various organizational skills in order to prioritize workload effectively, satisfy deadlines under time pressure situations, and work on multiple concurrent tasks.
- Possess flexibility and versatility in order to contribute to evolving work situations.
- Cooperate as a team member with all offices performing duties essential to the achievement of program goals and learning outcomes.
- Establish and maintain strong working relationships with colleagues, staff, administrators, students, and the general public.
- Possess thorough knowledge of general office practices and procedures.
- Assume responsibility, deal effectively with problems, and exercise independent judgment when making decisions and dealing with diverse personalities and populations.
- Ability to develop and use empathetic listening skills, communicate with clarity and maintain an attitude that conveys respect, assistance, honesty and resourcefulness.
- Ability to provide constructive feedback to faculty, staff, and students during the event planning process to ensure events are student-centered.
- Willingness to support the Catholic mission and vision of the University.
- Demonstrated practice of centering diversity, equity, inclusion, and antiracism in one’s work including an ongoing commitment to personal learning and development in this area.
- Demonstrated commitment to student learning and development in the co curriculum and experience assessing the impact of programs and related services.
- Occasional evening and weekend work hours may be required.
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