Careers: SUNY Upstate Medical University

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Position	Location	Closes
Nurse Practitioner/Physician Assistant	Syracuse
The Advanced Practice Provider in Psychiatry will provide advance practice nursing care to employees, patients, families and the community.
Clinical Assistant Professor	Syracuse
Academic Family Medicine
Clinical Instructor/Fellow	Syracuse
Ultrasound Fellowship
Complaint Investigator	Syracuse
SUNY Upstate Medical University is seeking a Complaint Investigator
Ambulatory Call Center Team Leader	Syracuse
The Ambulatory Call Center Team Leader will be responsible for providing day to day leadership and support to the Ambulatory Call Center. The Team Leader will oversee and participate in all related call center duties, including providing guidance and support to staff as needed. Will develop staff schedules, participate in recruitment, orientation and performance management processes and assure procedures are complete and current. Will monitor and instruct staff to ensure smooth call flow and high customer service standards. Facilitates open lines of communication with staff, supervisor, nursing, patients and families. Creates optimal customer service initiatives to improve availability and access to the departments we serve. Must be innovative in creating solutions to optimize service to internal and external customers.

Position	Location	Closes
Nurse Practitioner/Physician Assistant	Syracuse
The Advanced Practice Provider in Psychiatry will provide advance practice nursing care to employees, patients, families and the community.
Clinical Assistant Professor	Syracuse
Academic Family Medicine
Clinical Instructor/Fellow	Syracuse
Ultrasound Fellowship
Complaint Investigator	Syracuse
SUNY Upstate Medical University is seeking a Complaint Investigator
Ambulatory Call Center Team Leader	Syracuse
The Ambulatory Call Center Team Leader will be responsible for providing day to day leadership and support to the Ambulatory Call Center. The Team Leader will oversee and participate in all related call center duties, including providing guidance and support to staff as needed. Will develop staff schedules, participate in recruitment, orientation and performance management processes and assure procedures are complete and current. Will monitor and instruct staff to ensure smooth call flow and high customer service standards. Facilitates open lines of communication with staff, supervisor, nursing, patients and families. Creates optimal customer service initiatives to improve availability and access to the departments we serve. Must be innovative in creating solutions to optimize service to internal and external customers.