Job Summary:

Responsible for front desk operations of the Clinical Neurophysiology Lab. Duties include but are not limited to: greeting patient, advising staff of their arrival, answering phones, confirming appointments, and scheduling tests according to time slots, staffing, & location, prepares files for patients, obtain patient authorizations & ensures all necessary paperwork is complete; prepares weekly schedules and facilitates changes in schedule; handles all correspondence related to testing & test results; maintains testing database and distributes final reports appropriately; use of CAIS/MEDIC to enter appropriate billing codes, rectifies discrepancies, obtain necessary patient information for testing; general office duties such as responding to external/internal MD requests for information, ordering clerical supplies, distributes mail, Use of EPIC to scan documents, maintain patient database, assist with Press Ganey Survey. Patient confidentiality is a must. Strong organizational and computer skills preferred.

Minimum Qualifications:

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional:

Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical or keyboarding title allocated to Grade 5 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm

Or

Open competitive (Non-competitive, NY HELPS) Qualifications:

One year of clerical experience where majority of work time is spent performing keyboarding, data entry, chart compilation or arrangement or various tasks involving typing into computerized systems.

*Candidates will be required to pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy.

Work Days:

Schedule based on a 40 hour work week. Monday- Friday, 7:00 AM- 3:30 PM

Message to Applicants: 

**The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Office Assistant 2(Keyboarding) title.

NY HELPS appointments may be temporary pending commissioner approval or permanent based on candidate eligibility.

Position Status: Various; Salary: $41,399 annually 

Recruitment Office:

Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.