Job Summary:

Must be available to work between 8-5pm. Duties include but not limited to patient registration in EPIC, patient check in and out, obtaining insurance cards, signatures on consent forms, and co-pay collection. OR case scheduling which includes coordination of provider schedules, obtaining insurance authorizations, completing pre-surgical paperwork and consents and entering data into multiple scheduling systems. Obtain authorizations and schedule ancillary tests and procedures for patients, answer clinic phones, identify, sort and file incoming chart documentation. Be able to communicate effectively in order to transfer information as well as complete a variety of tasks within a given timeframe while maintaining patient confidentiality. New patient intake per department guidelines. Miscellaneous duties include scanning, mail and fax distribution and other clerical duties as required.

Minimum Qualifications:

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional:

You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1

Or

Open Competitive (Non-competitive, NY HELPS) Qualifications:

Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting.

Preferred Qualifications:

Work Days:

Schedule based on 40 hour work week. Monday-Friday between 8am-5pm

Message to Applicants:

The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title.

NY HELPS appointments may be temporary pending commissioner approval or permanent non-competitive based on candidate eligibility.

Position status: Varies

Salary: $41,399

Recruitment Office:

Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.