Job Summary:

Duties include but not limited to patient registration in Epic, patient check in and check out, obtaining insurance cards, signatures on consent forms, and co-pay collection. OR Case scheduling which includes coordination of provider schedules, obtaining insurance authorizations, completing pre-surgical paperwork and consents and entering data into multiple scheduling systems. Obtain authorizations and schedule ancillary tests and procedures for patients, answer clinic phones, identify sort and file incoming chart documentation, be able to communicate effectively in order to transfer information as well as complete a variety of tasks within a given timeframe while maintaining patient confidentiality.  New patient intake per department guidelines. Miscellaneous duties include mail and fax distribution and other clerical duties as required. 

Minimum Qualifications:

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program, Effective April 5th, 2023. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 1, SG07 title.

For consideration for this title, you must meet the following minimum qualifications:

One year full-time clerical, secretarial or patient care experience in a healthcare setting.

Preferred Qualifications:

Work Days:

Schedule based on 37.5 hour work week. Monday-Friday Days

Message to Applicants:

Position Status: Contingent/ Permanent 

Salary: $37,121

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.