Job Summary:

The Outpatient Administrative Specialist will perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Will also work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc., and tracks/accounts for monies collected on a daily basis. Will be responsible for the overall authorization process, obtain all insurance authorizations and schedule diagnostic procedures in a timely manner with a strong focus on reducing insurance denials. Will provide assistance with day to day front desk operations, workflows, coverage for clerical staff and participate in departmental monthly reporting.

Minimum Qualifications:

Associate's degree and two (2) years relevant patient financial/insurance services experience in a healthcare setting or equivalent combination of education and experience required. Knowledge of medical terminology, familiarity with medical coding and excellent written/oral communication skills required. 

Preferred Qualifications:

Knowledge of medical billing requirements and the ability to recognize insurance fraud/abuse strongly preferred. Working knowledge of computer systems such as Epic, Word, Outlook, etc. is desired. 

Work Days:

Monday - Friday, 8:00 AM - 4:30 PM. May include some minor holidays.

Message to Applicants:

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.