Job Summary:

Responsible for the operation and coordination of assigned areas within Patient Access Services. Accomplishes department objectives by managing staff, planning and evaluating department processes and activities, monitoring customer service and contributing to process improvements.

Minimum Qualifications:

Bachelor's degree with a minimum of two years relevant experience in a supervisory/administrative capacity (preferably related to Admitting/Patient Services or health related call center) or an Associate's degree and four years of relevant supervisory/administrative experience required. Ability to handle to handle multiple projects, computer proficiency, plus written/oral communication, and organizational skills required. Certified Health Access Manager (CHAM) required.**
**Candidates who do not currently possess CHAM will be required to obtain certification within 2 years of appointment.

Preferred Qualifications:

Registration and supervisory experience preferred. 

Work Days:

Mon-Fri with some weekend coverage

Message to Applicants:

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.