Careers: SUNY Upstate Medical University

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Position	Location	Closes
Senior Patient Access Associate	Syracuse
The Senior Patient Access Associate will ensure smooth patient flow and proper registration for all services provided in the Nappi Wellness Institute; including ambulatory clinic registration, laboratory, radiology, convenience care, and infusion procedures. The incumbent will display high level expertise in all lines of business and will become a subject matter expert in a designated line of business. Will assist Team Leaders with training of new staff as well as re-education of existing staff to include quality assurance monthly. The Senior Patient Access Associate will provide support to the Team Leaders with specific tasks related to advanced scheduling and assisting callers in need of additional support. Will interview patients to complete registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Will capture necessary consents and understands when ABN is needed. Works with and advises patient on insurance carrier requirements including services not covered. Will determine if patient needs an estimate based on current CMS No-Surprise Act requirements, will inform patient of insurance benefits and provide estimate to patient of anticipated "out of pocket" costs of care. Will offer to collect amount due or offer payment plan and/or provide information about financial assistance programs, and collect copays. Monitors registration work queues, quality review and support. Schedules routine appointments. Escorts patients to their destination, which may require wheelchair assistance. The Senior Patient Access Associate will act as a liaison between patients and internal departments.
Nursing Assistant 2 (HCT)	Syracuse
NURSING-5A-SURG/ENT/GYN, Full-time (1.0 FTE), Nights/ Weekend/Holidays
Nursing Assistant 2 (HCT)	Syracuse
NURSING-5A-SURG/ENT/GYN, Full-time (1.0 FTE), Evenings/Weekends/Holidays
Nursing Assistant 2 (HCT)	Syracuse
NURSING-6B-MEDICINE/TELEMETRY, Part-Time (0.9 FTE), Day/Eve shift every other weekend and holidays as per policy
Nursing Assistant 2 (HCT)	Syracuse
CG-6-MED/SURG, Full-time (1.0 FTE), Evenings. Every other weekend and holidays per policy.
Nursing Assistant 2 (HCT)	Syracuse
CG-6-MED/SURG, Full-time (1.0 FTE), Days. Every other weekend and holidays per policy.
Nursing Assistant 2 (HCT)	Syracuse
CG-6-MED/SURG, Part-time (0.5 FTE), Nights. Every other weekend and holidays per policy.
Nursing Assistant 2 (HCT)	Syracuse
NURSING-HCT/UST FLOAT POOL, Part-time (0.5 FTE), Eve/Night shift with every other weekend and holidays
Nursing Assistant 2 (HCT)	Syracuse
CG-4N-MED/SURG, Full-time (1.0 FTE), 8 hour evenings every other weekend and holidays
Associate Campus Counsel – Labor & Employment	Syracuse
SUNY Upstate Medical University is seeking an Associate Campus Counsel – Labor & Employment
Staff Attorney – Contracts and Procurement	Syracuse
SUNY Upstate Medical University is seeking Staff Attorney – Contracts and Procurement.
Nurse Manager	Syracuse
The Nurse Manager assumes primary leadership and management of defined clinical nursing areas to facilitate and deliver comprehensive quality nursing care and to manage the environment in which care is given. Major functions include: goals, planning, customer service/marketing, standards, certification and accreditation, administrative management, budget/cost containment, communication, and education. Ensures adherence to hospital or department and university policies and to nursing policies, procedures, standards, and practices. The Nurse Manager exemplifies the Upstate mission, vision, and values and acts in accordance with Upstate policies and procedures.
Nurse Manager	Syracuse
The Nurse Manager assumes primary leadership and management of defined clinical nursing areas to facilitate and deliver comprehensive quality nursing care and to manage the environment in which care is given. Major functions include: goals, planning, customer service/marketing, standards, certification and accreditation, administrative management, budget/cost containment, communication, and education. Ensures adherence to hospital or department and university policies and to nursing policies, procedures, standards, and practices. The Nurse Manager exemplifies the Upstate mission, vision, and values and acts in accordance with Upstate policies and procedures.
Front Office and FWS Coordinator	Syracuse
The Staff Assistant will greet visitors to the Financial Aid Office and Registrar Office, answers telephone calls, processes mail, manages in-box for both offices and processes drop/adds for all colleges.
Resuscitation Program Quality Coordinator	Syracuse
The Resuscitation Program Quality Coordinator is an RN who co-chairs the Resuscitation Program and leads the effort in improving adherence to evidence-based care of patients who suffer in hospital cardiac arrest. This includes coordinating Resuscitation data of University Hospital, providing resuscitation education for nursing, extenders, and physicians, developing and implementing quality and research based corrective action plans, and facilitating and fostering outreach aspects associated with maintaining best practice and promotion of clinical success.
Assistant Vice President for Development-Golisano Children's Hospital	Syracuse
The Assistant Vice President for Development-Golisano Children’s Hospital (AVP) reports to the Vice President for Development and is part of the senior management team for The Upstate Foundation, Inc.
Team Leader - Web Applications	Syracuse
Provides day to day support of the implementation of the Web Based Systems that support the Campus and Hospital, including but not limited to Selfserve, Webapps. Has responsibility for supervising other programming and support personnel and associated project management. Coordinates the work of the individuals under his/her supervision. Provides end-user assistance, involving analysis, identification of problems or needs, designing solutions and identifying required system adaptations. Also responsible for coordinating periodic system maintenance and upgrade activities.
Adult Medicine-Oncology Clinical Case Manager	Syracuse
The Clinical Case Manager will facilitate the continuum of care for an assigned number of cases by managing, coordinating, facilitating and monitoring resources to achieve optimal clinical outcomes, utilization of services and financial goals. The Clinical Case Manager oversees the discharge process for all patients within the service area and is an integral team member in efforts to establish a safe and appropriate discharge plan/plan of care.
Clinical Case Manager	Syracuse
The Clinical Case Manager will facilitate the continuum of care for an assigned number of cases by managing, coordinating, facilitating and monitoring resources to achieve optimal clinical outcomes, utilization of services and financial goals. The Clinical Case Manager oversees the discharge process for all patients within the service area and is an integral team member in efforts to establish a safe and appropriate discharge plan/plan of care.
Administrative Assistant	Syracuse
The Administrative Assistant is responsible for coordinating, overseeing, and performing a wide variety of administrative and program support activities for Utilization Management staff and leadership as related to the operational and interdisciplinary needs of the Department. Serves as the primary point of operational and administrative contact for the internal and external customers and may serve on a variety of hospital and divisional committees in a support capacity.

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Position	Location	Closes
Senior Patient Access Associate	Syracuse
The Senior Patient Access Associate will ensure smooth patient flow and proper registration for all services provided in the Nappi Wellness Institute; including ambulatory clinic registration, laboratory, radiology, convenience care, and infusion procedures. The incumbent will display high level expertise in all lines of business and will become a subject matter expert in a designated line of business. Will assist Team Leaders with training of new staff as well as re-education of existing staff to include quality assurance monthly. The Senior Patient Access Associate will provide support to the Team Leaders with specific tasks related to advanced scheduling and assisting callers in need of additional support. Will interview patients to complete registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Will capture necessary consents and understands when ABN is needed. Works with and advises patient on insurance carrier requirements including services not covered. Will determine if patient needs an estimate based on current CMS No-Surprise Act requirements, will inform patient of insurance benefits and provide estimate to patient of anticipated "out of pocket" costs of care. Will offer to collect amount due or offer payment plan and/or provide information about financial assistance programs, and collect copays. Monitors registration work queues, quality review and support. Schedules routine appointments. Escorts patients to their destination, which may require wheelchair assistance. The Senior Patient Access Associate will act as a liaison between patients and internal departments.
Nursing Assistant 2 (HCT)	Syracuse
NURSING-5A-SURG/ENT/GYN, Full-time (1.0 FTE), Nights/ Weekend/Holidays
Nursing Assistant 2 (HCT)	Syracuse
NURSING-5A-SURG/ENT/GYN, Full-time (1.0 FTE), Evenings/Weekends/Holidays
Nursing Assistant 2 (HCT)	Syracuse
NURSING-6B-MEDICINE/TELEMETRY, Part-Time (0.9 FTE), Day/Eve shift every other weekend and holidays as per policy
Nursing Assistant 2 (HCT)	Syracuse
CG-6-MED/SURG, Full-time (1.0 FTE), Evenings. Every other weekend and holidays per policy.
Nursing Assistant 2 (HCT)	Syracuse
CG-6-MED/SURG, Full-time (1.0 FTE), Days. Every other weekend and holidays per policy.
Nursing Assistant 2 (HCT)	Syracuse
CG-6-MED/SURG, Part-time (0.5 FTE), Nights. Every other weekend and holidays per policy.
Nursing Assistant 2 (HCT)	Syracuse
NURSING-HCT/UST FLOAT POOL, Part-time (0.5 FTE), Eve/Night shift with every other weekend and holidays
Nursing Assistant 2 (HCT)	Syracuse
CG-4N-MED/SURG, Full-time (1.0 FTE), 8 hour evenings every other weekend and holidays
Associate Campus Counsel – Labor & Employment	Syracuse
SUNY Upstate Medical University is seeking an Associate Campus Counsel – Labor & Employment
Staff Attorney – Contracts and Procurement	Syracuse
SUNY Upstate Medical University is seeking Staff Attorney – Contracts and Procurement.
Nurse Manager	Syracuse
The Nurse Manager assumes primary leadership and management of defined clinical nursing areas to facilitate and deliver comprehensive quality nursing care and to manage the environment in which care is given. Major functions include: goals, planning, customer service/marketing, standards, certification and accreditation, administrative management, budget/cost containment, communication, and education. Ensures adherence to hospital or department and university policies and to nursing policies, procedures, standards, and practices. The Nurse Manager exemplifies the Upstate mission, vision, and values and acts in accordance with Upstate policies and procedures.
Nurse Manager	Syracuse
The Nurse Manager assumes primary leadership and management of defined clinical nursing areas to facilitate and deliver comprehensive quality nursing care and to manage the environment in which care is given. Major functions include: goals, planning, customer service/marketing, standards, certification and accreditation, administrative management, budget/cost containment, communication, and education. Ensures adherence to hospital or department and university policies and to nursing policies, procedures, standards, and practices. The Nurse Manager exemplifies the Upstate mission, vision, and values and acts in accordance with Upstate policies and procedures.
Front Office and FWS Coordinator	Syracuse
The Staff Assistant will greet visitors to the Financial Aid Office and Registrar Office, answers telephone calls, processes mail, manages in-box for both offices and processes drop/adds for all colleges.
Resuscitation Program Quality Coordinator	Syracuse
The Resuscitation Program Quality Coordinator is an RN who co-chairs the Resuscitation Program and leads the effort in improving adherence to evidence-based care of patients who suffer in hospital cardiac arrest. This includes coordinating Resuscitation data of University Hospital, providing resuscitation education for nursing, extenders, and physicians, developing and implementing quality and research based corrective action plans, and facilitating and fostering outreach aspects associated with maintaining best practice and promotion of clinical success.
Assistant Vice President for Development-Golisano Children's Hospital	Syracuse
The Assistant Vice President for Development-Golisano Children’s Hospital (AVP) reports to the Vice President for Development and is part of the senior management team for The Upstate Foundation, Inc.
Team Leader - Web Applications	Syracuse
Provides day to day support of the implementation of the Web Based Systems that support the Campus and Hospital, including but not limited to Selfserve, Webapps. Has responsibility for supervising other programming and support personnel and associated project management. Coordinates the work of the individuals under his/her supervision. Provides end-user assistance, involving analysis, identification of problems or needs, designing solutions and identifying required system adaptations. Also responsible for coordinating periodic system maintenance and upgrade activities.
Adult Medicine-Oncology Clinical Case Manager	Syracuse
The Clinical Case Manager will facilitate the continuum of care for an assigned number of cases by managing, coordinating, facilitating and monitoring resources to achieve optimal clinical outcomes, utilization of services and financial goals. The Clinical Case Manager oversees the discharge process for all patients within the service area and is an integral team member in efforts to establish a safe and appropriate discharge plan/plan of care.
Clinical Case Manager	Syracuse
The Clinical Case Manager will facilitate the continuum of care for an assigned number of cases by managing, coordinating, facilitating and monitoring resources to achieve optimal clinical outcomes, utilization of services and financial goals. The Clinical Case Manager oversees the discharge process for all patients within the service area and is an integral team member in efforts to establish a safe and appropriate discharge plan/plan of care.
Administrative Assistant	Syracuse
The Administrative Assistant is responsible for coordinating, overseeing, and performing a wide variety of administrative and program support activities for Utilization Management staff and leadership as related to the operational and interdisciplinary needs of the Department. Serves as the primary point of operational and administrative contact for the internal and external customers and may serve on a variety of hospital and divisional committees in a support capacity.