DSS Front Office Student Assistant
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Job no: 539195
Work type: Student Assistant
Location: Fullerton
Categories: Excluded, Administrative, Temporary, Part Time
Job Title
DSS Front Office Student Assistant
Salary
Classification Range $16.00- $24.00 per hour
Anticipated hiring range depending on qualifications, not to exceed $16.00 per hour.
Department
Disability Support Services
Work Schedule
TBD: 15-20 hours per week during office business hours (Monday-Thursday 8:00AM-10:00PM | Friday 8:00AM-5:00PM) contingent on students' course schedule and availability.
Job Summary
Under direct supervision, Front Office Student Assistants will be providing assistance in the day-to-day functions of the DSS front office reception and with accommodated test proctoring for students with disabilities during daytime and/or evening exams.
Duties & Responsibilities of the Position Include:
Providing excellent customer service to students, faculty, staff, and campus visitors
Conveying general information and orienting students with DSS processes and procedures
Answering general e-mails, department phone calls and taking down messages
Proctoring ADA accommodated exams
Delivering completed exams to academic departments
Supporting the front office during Final Exam week
Photocopying, computer typing, scanning, and faxing
Maintaining clean and orderly work areas, reception and testing spaces
Assist with other functions of the department, as needed
Minimum Qualifications
Ability to learn and perform assigned work; follow verbal instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; read and write English at a level appropriate to the position; work in a fast-paced office environment; sit and monitor test-takers for 2 or more hours at a time; and maintain student confidentiality and privacy.
Preferred Qualifications
Previous experience in customer service or working in a office setting. Experience proctoring exams or assessments.
Required Qualifications
Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
In good academic standing (not on academic probation, continued probation, academic dismissal).
Student who is authorized to work in the United States and can provide employment eligibility documents.
Out-of-state Employment Policy
In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. California State University, Fullerton is not a sponsoring agency. All unsolicited resumes will be returned without review. California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Advertised: 02 May 2024 Pacific Daylight Time
Applications close: 28 Jun 2024 Pacific Daylight Time
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