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About CSUF
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Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
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Job Summary
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It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
The Office of the Registrar serves students and the campus community by providing quality services that facilitate enrollment, retention, and degree completion while maintaining accurate academic records for the University. We are also responsible for processing transfer credit and maintaining articulation agreements with other institutions. Additionally, we register new and continuing students for classes, maintain academic records, prepare transcripts and diplomas, and review petitions for exception to University policy. We seek an exceptional individual to join our team as the Senior Titan Degree Audit Administrative Analyst (Administrative Analyst/Specialist-Exempt I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the direction of the University Registrar’s designee, the Senior Titan Degree Audit (TDA) Administrative Analyst oversees the planning, development, implementation, testing, documentation, and maintenance of the degree audit system, which includes the Degree Audit, Planner, Scheduler, and Transfer Articulation Rule Table. The analyst reviews curriculum proposals within the college’s curriculum management tool to identify any potential issues related to academic policy, student progression, and system requirements. They independently interpret complex degree requirements, manage projects to encode newly approved programs, course changes, and degree requirements, and test and validate degree audits in the TDA using u.Achieve CollegeSource software. Additionally, they troubleshoot issues, respond to inquiries regarding degree audit functionality, and create and maintain course records, program requirements data, and condition codes.
The analyst also develops and implements the Degree Planner for all undergraduate students and collaborates with the IT ERP training team to create user manuals for the Office of the Registrar and end-users regarding the degree audit and academic planner. They apply a solid understanding of policies and regulations, demonstrating initiative in organizing and managing diverse tasks. Furthermore, the analyst supports training for faculty, advisors, and staff on TDA and related tools, communicates updates effectively, and participates in enhancement and automation projects related to TDA processes, including academic planning software.
In addition, the analyst supports system upgrades as assigned and assists in maintaining processes, forms, and user accounts. They handle individual degree audit adjustments, ensuring data integrity within the student information system, and provide excellent customer service through phone, email, and ServiceNow. This includes assisting students, parents, staff, faculty, and the broader community with inquiries about university policies and TDA procedures. Other duties as assigned.
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Essential Qualifications
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Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus two years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
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Preferred Qualifications
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3-5 years of experience with degree audit tools such as DARwin, u.Achieve, Degree Works, etc., and 3-5 years of experience with university catalogs, including a solid understanding of curriculum and program requirements in college settings. Additionally, 1-3 years of experience as a transfer credit evaluator, graduation evaluator, or academic advisor is required. Familiarity with CSU Executive Orders and CSUF University Policy Statements is essential. The ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations is necessary. Candidates should participate in and contribute to group meetings, conferences, and interviews, and make oral presentations to express clear ideas. They must work effectively under pressure and complete assignments in a timely manner. Establishing and maintaining cooperative working relationships with students, staff, faculty, and administrators at CSUF and other colleges and universities is important.
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Additional Information
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California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).
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