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Business Advising Center Student Assistant

Apply now Job no: 550908
Work type: Student Assistant
Location: Fullerton
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants

Job Title

Business Advising Center Student Assistant

Salary

Classification Range $16.50 - $24.00 per hour

Anticipated hiring range depending on qualifications, not to exceed $16.50 per hour

Department

Dean CBE 

Work Schedule

up to 20 hours per week TBD by the department

Job Summary

Under the direction of the Office Coordinator and Assistant Director, the Student Assistant is a unique position within the Business Advising Center. The student assistant in this position will go through intensive training to be able to provide support to their peers through offering exceptional customer service, support to the front desk through answering phone calls and directing students appropriately, and support to the business advisors by assisting with advising campaigns and workshops.

Duties and responsibilities associated with the position and how they relate to the purpose or role

Front Desk Support
1. Assist with answering phones and referring walk-in students to appropriate resources.
2. Assist the coordinator with front desk coverage.
3. Review online databases for student information
4. Assist with the intake and processing of student documents.
5. Prepare petitions for review by the Director.
Peer Support Tasks
1. Respond to general inquiries through phone and virtual modalities.
2. Help with in-person general student inquiries and questions.
3. Support advisors during high-volume periods by tabling, answering phone calls, and directing students to appropriate resources.
4. Answer quick questions about course scheduling and concentration declarations.
5. Provide guidance for students experiencing registration issues.
6. Assist with advising projects and campaigns.
Event Support
1. Provide support during New Student Orientation.
2. Provide support during Experience CSUF: Become a Titan.
3. Provide support during Commencement.
4. Provide additional support during various student-centered campaigns throughout the course of the semester.

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Required Qualifications
  • Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
  • Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
  • In good academic standing (not on academic probation, continued probation, academic dismissal).
  • Student who is authorized to work in the United States and can provide employment eligibility documents.

Background Check

A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Out-of-state Employment Policy

 In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.  California State University, Fullerton is not a sponsoring agency.  All unsolicited resumes will be returned without review.  California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

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Applications close: Pacific Daylight Time

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Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at: https://hr.fullerton.edu/risk-management/clery-act/. This report contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for California State University, Fullerton for the last three (3) calendar years. Paper copies are available upon request at the CSUF Police Department.

 

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