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About CSUF
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Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.
We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.
As a member of the Titan Community, you’ll have access to a wide range of campus resources and experiences—including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.
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Job Summary
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It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity and entrepreneurial spirit of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Senior Advisor of Special Programs (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Under the general supervision of the Director of the Business Advising Center, the Senior Advisor is responsible for leading various aspects of different programs for example mentoring programs, overseeing enrollment programming and plays a crucial role in independently advising students, developing, implementing special programs, and collaborating with colleagues to enhance student engagement and retention within the College of Business and Economics, and is part of the student success team. Additionally, the Senior Advisor is responsible for academic advisement and support to prospective, newly admitted, and continuing undergraduate business students, aiding them in navigating degree requirements, change of majors, course selections, transcript evaluation, orientation, and university policies. Works independently to determine appropriate advisement approaches to complex issues, utilizes campus resources effectively, and contributes to the enhancement of student retention and academic success through various special programs and initiatives.
The Senior Advisor will oversee multiple programs and will require strong leadership skills, program management abilities, organizational, and interpersonal skills to effectively recruit, train, and guide staff, mentors, and mentees. Using a high degree of judgement, the Senior Advisor is responsible for the implementation and assessment of the Peer Mentoring program which involves recruiting, hiring, and overseeing 10-30 mentors, as well as recruiting and coordinating with 80-300 mentees to ensure successful engagement. Oversee social events developed with the mentors to increase student belonging. Independently track student cohorts to ensure degree completion and provide necessary support. Responsible for developing and maintaining a database to monitor and track activities and outcomes of the mentorship program and other special programs. Identifies program needs and develop approaches for implementation. Responsible for planning, developing, implementing, and evaluating specialized programs aimed at enhancing student enrollment and retention. Conduct outreach to newly admitted students, provide personalized support to assist them in accepting admission offers, and coordinate engaging programs tailored to the needs and interests of newly admitted students. As a member of the business advising team, the Senior Advisor will participate in learning activities, particularly in the areas of inclusive and equitable practices for student success. Engage in professional development and lifelong learning of knowledge and skills in academic advising, tools, technologies, and best practices. Other duties as assigned.
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Essential Qualifications
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Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.
Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
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Additional Information
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California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.
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