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Financial Aid Student Assistant AY 26-27

Apply now Job no: 558584
Work type: Student Assistant - Federal Work Study
Location: Fullerton
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants

Job Title

Financial Aid Student Assistant AY 26-27

Salary

Classification Range $16.90 - $24.00 per hour
Anticipated hiring range depending on qualifications

Department

Office of Financial Aid

Work Schedule

10-20 hours per week, 8-5 M-F

Job Summary

This is a Federal Work Study position.  Students must have FWS to apply for this position. Excellent communication and interpersonal skills are necessary. The candidate must be able to listen to others and respond in a clear, accurate, and concise manner; be flexible and able to work in a fast-paced environment with frequent interruptions; and work and interact with a diverse population and professional staff. Candidate must be able to learn quickly, follow directions, and complete tasks on time. Prior experience working in customer service with college students or the public is desired.

This is a 10-20 hours a week position with a tentative start date in August, continuing through the 2026-27 academic year, contingent upon office needs and FWS guidelines.

-Create a welcoming environment for students and assist students in the financial aid process. Review incoming documents for completeness, make appointments, and referrals when necessary.

-Answer basic financial aid questions as a receptionist, at the counter, and on the telephones. 

-Additional responsibilities may include: reviewing documents submitted, making appointments and referrals, clerical duties for FA Counselors, and outreach via phone or email to current students. 

-Will gain an understanding of financial aid program eligibility requirements. 

-Will start the business day in the lobby by logging on computers, unlocking entrances with staff present, preparing the client service area and environment, and end the day by logging off computers, locking entrances, and preparing the client service area for the next day. 

-Training and orientation will be in the Office of Financial Aid and consist of online training in basic Financial Aid eligibility and observing other full-time staff while they serve students, reception, counter, and telephone service area.  In addition, responsibilities include other duties as assigned and occasional evenings and weekends for outreach events. 

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Required Qualifications
  • Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
  • Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
  • In good academic standing (not on academic probation, continued probation, academic dismissal).
  • Student who is authorized to work in the United States and can provide employment eligibility documents.

Background Check

 A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Out-of-state Employment Policy

 In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.  California State University, Fullerton is not a sponsoring agency.  All unsolicited resumes will be returned without review. California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Advertised: Pacific Daylight Time
Applications close: Pacific Daylight Time

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Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at: https://hr.fullerton.edu/risk-management/clery-act/. This report contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for California State University, Fullerton for the last three (3) calendar years. Paper copies are available upon request at the CSUF Police Department.

Notice of Availability of the Annual Fire Safety Report (AFSR)
In addition, pursuant to the Higher Education Opportunity Act, the AFSR is also available at https://hr.fullerton.edu/risk-management/clery-act/. The purpose of this report is to disclose statistics for fires that occurred within California State University, Fullerton housing facilities for the last three (3) calendar years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Housing Office located at The Housing & Residential Engagement Main Office.

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