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Student Services Administrative Coordinator - College of Science & Mathematics

Apply now Job no: 512172
Work type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time
Position Description

Job Summary

The Administrative Support Coordinator will maintain organization of the front office and lobby while greeting visitors, initiate Adobe Sign e-form requests for CSM students, advisors, and faculty, oversee and interpret Adobe Sign process updates for the college and disseminate said updates to academic advisors, department chairs or undergraduate coordinators, and the associate dean for student success, welfare, diversity and inclusion. Along with providing administrative support and coordination for the front desk, the Administrative Support Coordinator will coordinate travel and conference arrangements for advisors in Concur and coordinate scheduling of CSM Student Services events by verifying availability and reserve rooms/outdoor spaces and issuing parking permits to guest speakers as needed. The person in this position will work closely with the academic advisors, student affairs analyst and associate dean for student success, welfare and issues of diversity and inclusion to provide advising support for students on academic probation or in disqualification status, place and release service indicator department holds, take minutes at weekly CSM Student Services staff meetings, and provide referrals to other college or campus offices (e.g., dean of students, health and counseling services) as needed.

This is a full-time 12-month temporary position and is eligible for full benefits, including medical, dental, vision and CalPERS retirement. 

Department Summary

CSM Student Services supports and advises roughly 3,000 students, affiliated with seven departments, spanning 11 different Bachelor of Science degrees. CSM Student Services also provides advising and resource support for all students at the University who are preparing for a career in a health profession.

Key Qualifications

  • Ability to analyze operational and procedural problems from multiple perspectives, to develop, recommend, and anticipate the impact of solutions.
  • Demonstrated ability to provide excellent customer service, to students, faculty, staff and the public, demonstrating diplomacy and professionalism.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the college and University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Demonstrated ability to effectively compile and maintain records, prepare reports and summaries, write and present reports in a clear and concise manner.
  • Demonstrated ability to maintain a high degree of confidentiality. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Excellent organizational and time management skills, strong attention to detail, and the ability to independently handle multiple tasks and priorities and successfully meet deadlines for day-to-day and long-range activities in a busy environment with constant interruptions.

Education and Experience

High school diploma or its equivalent. Type 45 wpm. Four (4) years of general office support or technical experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.)

Salary and Benefits:

Anticipated Hiring Range: $39,312 - $48,000 annually

Classification Range: $39,312 - $61,776 annually

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu.

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

Advertised: Pacific Daylight Time
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