Job Summary

• Participate in key control for the housing units, request key core changes, and inventorying of all key boxes.
• Coordinate vendor and contractor building access to units; and issue, track and collect temporary building keys and access cards.
• Create ad hoc reports through research and analysis of a variety of data from multiple sources. Prepare reports and recommendations for review.
• Monitor accounts to ensure proper use of funds and advise on appropriate funding sources for a wide variety of purchases.
• Oversee and coordinate facility activities, which includes, but is not limited to coordinate resident check-in and check-out schedules and documentation; issue resident room keys; coordinate custodial services requests and maintenance repairs; and coordinate occupancy and billing information for rental and damage charges.
• Oversee and coordinate all guests during move in and move out.
• Oversee and coordinate the collection and organization of facility damage charges.
• Coordinate and support administrative support staff and student assistants. Assist and coordinate the handling of telephone calls, emails and busy walk-in traffic.
• Monitor critical work orders and customer service requests for accurate and timely entry, communication, tracking, and completion.
  10. Formulate and implement publicized communications and notifications to student residents, staff, and services vendors for assuring timely response and follow-up.
• Coordinate support of the Planner/Estimator/Scheduler including scheduling, paperwork preparation, and follow-up.
• Oversee lockout student staff and provide lockout assistance when front desks are closed.

Education and Experience

High school diploma or its equivalent. Five years of general office support or technical experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience)

Salary:

Anticipated Hiring Range: $23.41 - $25.75 per hour

Classification Range: $23.41 - $38.38 per hour

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.  

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).