Job Summary

The Director of Student Financial Services provides strategic leadership, effective management, and oversight of the functions within Student Account Services, Cashiering, Financial Aid Disbursements, University Collections, Student Aid Accounting, and Front Office Administrative Support operations. The role ensures sound fiscal stewardship, compliance with federal, state, and university regulations, and the delivery of student-centered services that promote access, equity, and overall student success.

Key Responsibilities

• Responsibility for the management and oversight of the functions within Student Account Services, Cashiering, Financial Aid Disbursements, University Collections, Student Aid Accounting, and Front Office Administrative Support operations.
• Involvement in the implementation of new functionality and upgrades to Student Financial Services related to financial systems including but not limited to: PeopleSoft Student Administration, PeopleSoft Common Financial System, PeopleSoft Human Resources, Third-Party systems including Transact, T2 (Parking Permits and Citations), StarRez (Housing).
• Responsibility for the implementation and communication of all student fee related activity including but not limited to establishment of new fees; increases or decreases in fees; support for the Student Fee Advisory Committee; and support for the campus community in implementing fee actions.

Knowledge Skills and Abilities

The ideal candidate demonstrates exceptional communication and supervisory skills, fostering collaborative relationships and guiding staff to deliver high-quality service to students, faculty, and staff. They possess deep expertise in managing complex operations across Student Account Services, Cashiering, Financial Aid Disbursements, University Collections, Student Aid Accounting, and administrative support. With a strong foundation in financial record-keeping, governmental accounting standards, and automated financial systems, they excel at analyzing data, identifying operational needs, and developing effective procedures. Their ability to evaluate office activities and recommend solutions ensures alignment with departmental goals and compliance with state and federal requirements.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in a related field and a minimum of seven years of related experience required (progressively responsible supervisory experience in fiscal management in a medium or large size accounting or higher education organization working in a highly automated financial operation).

• Master's degree in accounting or a CPA is also highly desirable.

• Experience in PeopleSoft ERP and Transact Campus Payments systems is preferred.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Student Financial Services

Compensation

Hiring Range: The hiring range for this position is $9,164 - $11,750 per month commensurate with candidate's education, experience, skills, and training.

CSU MPP Compensation Summary Range:  The MPP Comp Summary Range for this position is $9,164 - $13,746 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Benefits

This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.

Classification

Administrator III

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY                                                                    

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.