Type of Appointment: Full-time, Management Personnel Plan (MPP III)

Job Classification: Administrator III

Anticipated Hiring Range: $11,577-$13,000 per month (Commensurate with qualifications)

Work Hours: Monday – Friday, 8am-5pm, with variable hours depending on operational needs

Recruitment Closing Date: Open Until Filled

 

 

THE DEPARTMENT:

Enrollment Management & Services advances the educational mission of the University by providing leadership for the University's enrollment planning and management efforts. The department is responsible for providing comprehensive services and programs that promote recruitment, matriculation, financial support, and academic success of students. Specific responsibilities include: enrollment management and providing associated services to a variety of stakeholders utilizing the PeopleSoft enterprise system, supplemental software applications, and comprehensive reporting systems, which support the enrollment planning process with critical data for student, academic, and financial planning.

The Office of Admissions is responsible for compliance with federal, state, CSU system, and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. 

 

DUTIES AND RESPONSIBILITIES: 

Management and Administration of Admissions Operations

• Direct and oversee the development, implementation, and delivery of comprehensive admission and programs for prospective undergraduate, credential, and graduate students.
• Establish service-oriented policies and procedures in support of the University's academic mission; oversee compliance with Title 5 of the California Administrative Code, CSU, and campus policies and procedures.
• Provide management direction and oversight for timely and accurate processing of admission applications, admissions counseling, transfer credit review, and the delivery of admissions, testing, residency, and programs that are responsive to the needs of students and the campus.
• Provide management direction and oversight of admissions operations and ongoing quality improvement initiatives, including the advancement of technology in the delivery of services to students.
• Oversee the collection and analysis of admission and test data to assess the accomplishment of immediate and long-range objectives.
• Communicate on a timely and consistent basis with campus constituents, including academic colleges and departments and keep the campus informed of admission trends, policies issues and operations.
• Serve on the Enrollment Services Leadership Team to achieve integrated, student-oriented experience for entering students across departments (e.g., Housing, Financial Aid, Orientation Services, Student Accounting, Outreach Recruitment and Educational Partnerships (OREP), Student Success).
• Serve as an ambassador for the University with faculty, administrators, community groups, and local businesses.
• Build and maintain a positive University image in coordination with other universities and CSU Enrollment Services managers.
• Serve as a University's representative in admission and enrollment planning issues to the CSU Chancellor's Office and statewide CSU network of admissions enrollment Directors (DAR)· participate in professional association activities.

Enrollment

• Develop and implement comprehensive new student projections for incoming in-state, out-of-state, and international students. Collaborate with colleges and other campus constituents to collect and evaluate enrollment data to support establishing and attaining measurable enrollment goals aligning with the University's academic mission and campus capacity.
• Serve on the University Enrollment Planning Group (EPG) to achieve measured enrollment growth and recommend and implement campus targets, strategies and yield activities that support the University enrollment goals and the academic master plan.
• Collaborate with other campus constituents in collecting and evaluating enrollment data to support the establishment and attainment of measurable enrollment goals, which are in line with the University's academic mission and campus capacity. Monitor and report progress on enrollment goals on a consistent basis.
• Participate with the academic colleges and other campus constituents in developing and implementing effective admission and enrollment goals and strategies.
• Serve on the Enrollment Management Cluster Senior Management Team to plan and coordinate student-oriented, integrated enrollment services and communication for students and the campus.

Functional and Data Technology and Analytics

• Incorporate technology, data, and analytics to comprehensively and successfully manage the University's enrollment numbers for incoming students.
• Provide leadership and develop appropriate recommendations for the implementation of related technology applications, system modifications, reports, and queries in support of enhanced services and processes offered through the Office of Admissions.
• Assist with the development of data systems and analytical tools to support strategic enrollment management, enhance recruitment and retention strategies, yield management, and forecast future enrollment.
• Provide comprehensive statistical and data-informed analyses necessary to make sound policy decisions. Incorporate predictive modeling to anticipate yield, melt, and new student enrollment trends.

Personnel Management

• Hire, train, supervise, motivate, evaluate, and develop staff. Responsible for adherence to union contracts and University policy.
• Review organizational chart and position descriptions on an ongoing basis to maximize the utilization of staff to meet current and projected operational needs, to employ staff with the skills and interests that best match positions, and to provide staff opportunities for advancement.
• Develop the managerial and leadership skills of the lead staff.

Fiscal Management and Accountability

• Develop and administer all administrative budgets within the Office of Admissions. Provide for fiscal accountability and effective fund management to ensure the effective utilization of funds for priority operations.
• Prepare and present operating and summary reports, assessment and audit reports for the CSU Chancellor's Office, annual audits, and program reviews.
• Seek and obtain external sources of funding for programmatic and operational needs.

 

QUALIFICATIONS:

• Bachelor's degree
• 3-5 years in Admissions or Enrollment Management
• Experience with data analysis
• 6-10 years of progressively responsible experience in planning and administration of admissions and/or recruitment policies and operations
• At least 2 years of experience in management and/or leading a team

 

PREFERRED QUALIFICATIONS: 

• Master's Degree preferred
• Strong knowledge of international admissions; international academic credentials and documents; international education systems
• Experience with PeopleSoft and/or other University level databases
• Experience in a large, diverse public university system
• Experience effectively communicating and engaging with broad range of stakeholders in a large public university system
• Experience collaborating with community colleges to develop and implement streamlined transfer processes
• Knowledge of the CSU system
• Ability to work successfully in a virtual environment. 

 

Applications

The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by December 3, 2025. To apply, a candidate should submit:  

1. Letter of intent addressing how the candidate’s experiences align with the position requirements 

2. Current resume 

The California State University (CSU) system offers a best-in-class benefits package, including health, dental, and vision insurance, retirement with a CalPERS pension, and a tuition fee waiver benefit for eligible employees. Benefits also include 15 paid holidays, 24 vacation days, and unlimited sick pay accrual. Please refer to the CSU’s Benefits Summary for additional information. 

Questions regarding the search or candidate recommendations can be sent to the search committee chair: 

Jay Ebue

Associate Director, Student Success Advising

Email:  jrebue@cpp.edu

 

 

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the CSU Out-of-State Employment Policy. 

 

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the CSU Background Check Policy.

 

CSU Classification Salary Range

This position is part of the Management Personnel Plan (MPP) bargaining unit M80 (non-represented). The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $6,891 and maximum $22,119 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

 

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  For more information, go to the Acceptable I-9 website. 

 

University Driving Requirements

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy.

 

Conflict of Interest

This position is a “designated position” in the California State University’s Conflict of Interest Code.  The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations.  For more information, go to the CSU's Conflict of Interest Policy. 

 

Outside Employment Disclosure 

Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request.  For more information, go to the Outside Employment Disclosure Policy. 

 

Child Abuse/Neglect Reporting Act (CANRA) 

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at the Child Abuse/Neglect Reporting policy.

 

Security & Fire Safety 

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf.

 

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  For more information, see the Pay Transparency Nondiscrimination Provision poster.

 

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices.

 

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

 

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.