Job Summary:
Under the general supervision of the Parking Manager the Administrative Support Coordinator performs a full range of administrative support functions to support and promote alternative modes of transportation utilized by the campus community.
Responsibilities:
• Carry out routine marketing tasks and outreach activities in support of campus alternative transportation programs by preparing and distributing brochures, flyers, website content updates, and social media content using approved templates, branding guidelines, and established procedures.
• Provide general administrative support for outreach events by reserving spaces, preparing materials, assisting with event setup, tabling, presenting prepared slides, and coordinating event logistics.
• Support the Alternative Transportation Committee by scheduling meetings, preparing agendas and presentations, maintaining membership records, taking minutes, and coordinating committee communications and meeting logistics.
• Respond to campus inquiries regarding alternative transportation options by providing information on available commuting options, EV charging access, and referral to appropriate staff or campus resources.
• Provide frontline assistance to individuals seeking commuting guidance by offering general and 1-on-1 information on bus routes, Park-and-Ride locations, electric vehicle charging and other alternative transportation options.
• Coordinate program logistics by recording eligibility, issuing carpool permits, maintaining enrollment records, and updating vanpool and carpool participation lists.
• Collect and record participation and ridership data across sustainable transportation programs using established reporting procedures.
• Using existing data, prepare monthly, quarterly, annual, and ad hoc transportation report templates by summarizing participation levels, program milestones, and basic usage counts.
• Serve as frontline contact for routine Commuter Link Bus customer inquiries by answering basic service questions and coordinating with the transit agency as needed for service notices and maintain ridership data for reporting purposes.
• Support vanpool administrative needs by maintaining route and participant information and providing logistical support for outreach activities with approved vendors, such as tabling events and presentations.
• Prepare quarterly Coyote Cash incentive reports by recording monthly participation counts, preparing monthly and quarterly participation reports using existing usage template and data, and preparing quarterly incentives distribution request template form for review by General Accounting and submission to the State Controller’s Office.
• Serve as departmental timekeeper by processing monthly timesheets, payroll documents for full-time, part-time, and student staff in accordance with CSU and campus timekeeping requirements.
• Coordinate with internal staff on the onboarding and separation processes for student employees and ensure accurate updates to timekeeping records.
• Complete routine timekeeping tasks in applicable payroll systems in accordance with established timelines and procedures.
• Maintain up-to-date knowledge of CSU and campus timekeeping policies to ensure compliance and proper document processing.
• Support front-office parking operations by assisting with customer inquiries, parking permit sales, and routine administrative tasks such as filing and preparing standard documents.
• Assist with general office duties including answering phones, responding to customer emails, preparing simple field reports, printing, filing, and other clerical activities as needed.
• Attend meetings and training sessions as directed to maintain knowledge of department procedures and university requirements.
• Perform other classification-related duties that support the department
Minimum Qualifications: Required Education and Experience
High School diploma or its equivalent and three years of progressively responsible experience in general office clerical or secretarial work or the equivalent
Required Qualifications
• Experience to be fully functional in all technical aspects of work assignments.
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of English grammar, punctuation, and spelling.
• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
• Ability to independently handle multiple work unit priorities and projects.
• Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
• Working knowledge of budget policies and procedures.
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data.
• Ability to draft and compose correspondence and standard reports.
• Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
Preferred Qualifications
Ability to obtain ETC certification
Compensation and Benefits:
Anticipated salary step placement: $4,047.00 monthly (Step 1)
Classification Salary Range: $4,047.00 - $5,896.00 monthly (Step 1 - Step 20)
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time / Non-Exempt / Probationary
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
Staff: The application deadline is: January 7, 2025 11:55 P.M.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act